The Emergency Department Clerk is responsible for greeting patients as they present to the clerical area, triage area for quick registration or as the clerk enters the room to perform bedside registration. The clerk is responsible for obtaining accurate registration information, including insurance information and payment arrangements. The clerk is responsible for answering the telephone and directing all calls to the appropriate party, ensuring accurate order entry functions for all diagnostic testing, generating electronic copies of all patient records, performing all paperwork functions in the department, and admitting patients to the hospital. The clerk has full access to confidential patient health information and must act accordingly to ensure such information is made available only to authorized parties.
Please be advise that it is imperative for all new hires to attend the upcoming general hospital orientation sessions, as well as a comprehensive four-week training program scheduled during day shift hours. This orientation is designed to provide you with vital information about our company culture, policies, and procedures, while the training will focus on equipping you with the skills necessary to excel in your role.
When Iredell Memorial Hospital opened in 1954, we were a 100-bed hospital with a mission focused on the well-being of the community we serve. The name, Iredell Memorial Hospital, was selected by a board of trustees as a memorial to all members of armed forces from Iredell County who gave their lives in defense of the United States.
Although we have grown to 391 licensed beds to meet the needs of the community, the buildings and grounds are still owned by the citizens of Iredell County and all revenue is reinvested in medical technology and staff. Because we are a nonprofit hospital, our focus is on promoting health and wellness in our community, not on the bottom line.
Our dedication to our community is evident in the five-star customer service awards we consistently receive. Our purpose is to provide advanced healthcare while maintaining the warmth and compassion of a community hospital, giving our patients the peace of mind that they are getting the best medical care available.
As numerous freestanding services were added to meet the needs of the community, we became Iredell Health System. Today we employ almost 2,000 people, making us the third-largest employer in Iredell County. There are approximately 365 physicians representing a variety of specialties. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services.
For a comprehensive list of services and programs, visit www.iredellhealth.org
