Job Description

Our client is one of the largest integrated resorts in Asia and is currently expanding its operations. They are seeking to hire a Head of Business Continuity Management (BCM) to lead their team in Macau. The ideal candidate will be hands-on in establishing and facilitating BCM within the organization, actively building relationships with stakeholders at all levels, and providing training. Additionally, this individual must be a persuasive leader who can effectively communicate crisis-related concepts to both technical and non-technical staff.

Responsibilities:

• Analyze potential crises and risks that could impact the company.
• Develop strategic solutions to emphasize the importance of Business Continuity Management Systems (BCMS) throughout the organization.
• Foster a positive business continuity culture that integrates BCMS into the organization's strategic and daily management practices.
• Implement comprehensive crisis management and business continuity plans to prepare for and effectively manage various crises and emergencies.
• Create and facilitate realistic scenarios and situational exercises involving key personnel and decision-makers.
• Establish an effective BCMS that aligns with corporate goals, integrates processes, and ensures communication, compliance, and ongoing commitment.
• Manage the emergency response notification system.
• Maintain and ensure the operational readiness of the Emergency Operations Center.
• Develop and administer training programs for team members across the company.
• Create and maintain policies and reports related to emergency management and business continuity preparedness and response.

Requirements:

• Intelligent, articulate, and persuasive leader capable of effectively communicating crisis-related concepts to both technical and non-technical staff.
• Experience in business continuity planning, report writing, auditing, crisis management, IMS, training, and vendor negotiations.
• Analytical mindset with strong problem-solving skills.
• Excellent interpersonal skills, with the ability to collaborate effectively across departments.
• Proficient in Microsoft Office and possess strong computer literacy.
• Physically fit to respond to visual and auditory cues; able to navigate all areas of the property efficiently; good manual dexterity.
• Results-oriented, with the ability to achieve objectives and take accountability for outcomes.
• Fluent in English; proficiency in Chinese preferred.
• Bachelors degree required.