Posting number: R2KN271008 PSA
Department: HUMAN SERVICES - BFA - Region 2 - Kanawha
Job classification: Economic Service Worker Trainee
Posting type: SME **PSA**
Categories: Human Services
Under close supervision, perform in a training role learning the methods of processing benefit applications. Determine eligibility for, and manage, a caseload for economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Learn to adeptly use department software to administer to a demanding caseload. Comprehend and adhere to complex policy regarding eligibility and issuance of benefits. Learn to conduct interviews with clients. Train how to analyze financial and social information. May obtain repayment for economic assistance issued erroneously. Perform related work as required.
Click The APPLY Link To Apply Online
Training: High school diploma or the equivalent.
Experience: Two (2) years of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public and evaluating the data against established standards and guidelines OR two (2) years of full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work.
Special Requirement: A valid driver's license may be required
Wild & Wonderful West Virginia is a U.S. state located in the Appalachian region of the Southern United States. It is bordered by Virginia to the southeast, Kentucky to the southwest, Ohio to the northwest, Pennsylvania to the north, and Maryland to the northeast. West Virginia is the 41st largest by area and the 38th most populous of the 50 United States. The capital and largest city is Charleston.
