NatWest Group

Economic Crime Services Optimisation Lead, Managing Director

NatWest Group  •  Gurugram, IN (Onsite)  •  2 hours ago
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Job Description

Join us as an Economic Crime Services Optimisation Lead, Managing Director

  • Lead strategic and operational optimisation across Economic Crime Services (ECS), aligning delivery with regulatory expectations, business priorities, and evolving risk landscapes
  • You’ll define and execute a clear roadmap, embedding continuous improvement and accelerating adoption of technology, data, and AI to deliver sustainable value, efficiency, and stronger financial crime controls
  • You’ll have the opportunity to influence stakeholders and drive impactful decisions, shaping governance outcomes and leading high-performing teams to deliver meaningful transformation
  • We're Offering the role at Managing Director level

What you’ll do

As our Economic Crime Services Optimisation Lead, you’ll drive the multi‑year ECS optimisation strategy. You’ll translate Financial Conduct Authority and Office of Financial Sanctions Implementation expectations into a clear and actionable roadmap. Your work will strengthen Sanctions, Screening, Anti-Terrorist Financing, Anti-Bribery and Corruption, and Financial Transaction Reporting, securing full alignment with the wider Economic Crime Hub strategy. Comes with sound working knowledge of broader financial crime disciplines including AML transaction monitoring, customer due diligence, anti-bribery and corruption, anti-tax evasion, and fraud/risk controls interfaces to be able to effectively cast the ECS strategy.

Your work will focus on:

  • Driving end‑to‑end process optimisation, reducing failure demand and waste, improving detection quality, and delivering measurable outcomes including FTE savings, cycle‑time improvements, stronger controls, and enhanced first‑line risk management
  • Proven capability in list management & matching logic, false positive reduction, alert disposition workflows, data quality, lineage, and feed integrity, model/rule performance metrics, MI, testing, UAT, and change governance, operating model design across 1LOD / 2LOD / Operations / Technology
  • Translating regulatory requirements into a measurable optimisation roadmap, defining clear outcomes, risk uplifts, and performance improvements across ECS workflows
  • Strengthening first‑line risk management, so high‑risk workflows have embedded controls, quality MI, transparent governance, and improved detection outcomes
  • Championing AI, automation and advanced data‑driven capabilities, embedding tools and AI‑enabled first-line models to improve throughput, accuracy, and operational control effectiveness
  • Defining and enforcing data quality and technology standards, partnering with Technology and Data teams to improve platform performance, simplify estates, and secure reliable, well‑governed data supports optimisation
  • Influencing senior stakeholders across Economic Crime, Risk, COO and Technology to aligning priorities and representing optimisation in governance forums, providing evidence‑based assurance on progress, risks, control uplift, and regulatory remediation

The skills you'll need

To succeed in this role, you’ll bring a proven track record of leading large‑scale optimisation and transformation programmes within financial crime or risk environments, delivering measurable and sustainable outcomes. You’ll combine this with a strong understanding of financial crime typologies, including anti‑money laundering, sanctions, politically exposed persons and fraud, alongside knowledge of global regulatory frameworks and high‑risk processes.

You’ll also have experience leveraging data, analytics, automation and AI to enhance detection, improve operational performance and drive more effective, technology‑enabled approaches across ECS.

You’ll also demonstrate:

  • Experience engaging with regulators and governance forums, providing clear assurance on compliance and control effectiveness
  • Deep expertise in sanctions screening / name screening, including screening system configuration, matching methodologies, threshold tuning, and alert optimisation
  • Strong understanding of screening technologies, data architecture, and control dependencies across customer screening, payment screening, and watchlist management.
  • Strong problem‑solving and decision‑making capability, translating complex challenges into clear, actionable strategies that deliver tangible results
  • A track record of driving continuous improvement and cultural transformation, embedding innovation and stronger ways of working across large‑scale operations

Hours

45

Job Posting Closing Date:

22/06/2026

NatWest Group

About NatWest Group

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.

As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.

Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.

One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.

We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Edinburgh, GB
Year Founded
Unknown
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