Posting number: 2600486
Department: Department of Human Services
Division: Adult, Family, & Economic Svcs
Job classification: Economic Benefits Supervisor
Posting type: Open
Categories: Social Services, Management, Human Services
Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check and Child Welfare Abuse & Neglect database (TRAILS) check.
The El Paso County Department of Human Services is looking for an Economic Benefits Supervisor to join our Adult, Family, and Economic Services (AFES) Division! We’re seeking an emotionally intelligent, positive, and motivated leader who enjoys developing employees, solving problems, and creating a supportive culture where team members feel valued, connected, and empowered to succeed.
Our AFES Division supports individuals and families throughout El Paso County by connecting them to essential services, resources, and benefits that promote stability and well-being. As a supervisor, you’ll play an important role in leading teams, supporting daily operations, and ensuring services are delivered accurately, timely, and with a focus on quality customer service.
Your day-to-day work may include coaching and developing employees, conducting one-on-one meetings, motivating teams to achieve performance goals, analyzing data, providing meaningful feedback, resolving challenges, improving business processes, and collaborating with leadership and community partners. You’ll help foster a culture of accountability, teamwork, continuous improvement, and employee engagement while supporting the evolving needs of the division.
This is more than a supervisory role—it’s an opportunity to make a meaningful difference for employees and the individuals and families we serve. If you’re a collaborative leader who brings energy, empathy, adaptability, and a passion for helping others succeed, we’d love to have you join our team!
**This recruitment may be used to fill multiple Economic Benefits Supervisor vacancies within the Adult, Family, and Economic Services Division. Specific program assignments will be determined based on organizational needs.
Hiring Range: $68,800.00 - $72,800.00 annually
Anticipated Hiring Range: $71,146.40 annually
This position has an anticipated work schedule of Monday – Friday, 8am-5pm; Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.
Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.
Supervises the planning, organizing, monitoring, and training of a variety of benefit programs, including but not limited to: Health First Colorado (formerly Medicaid), Colorado Child Care Assistance Program (CCCAP), Supplemental Nutritional Assistance Program (SNAP, formerly Food Stamps), Colorado Works, Adult Financial, and Long-Term Care. Delegates and oversees special projects and activities. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.
Supervision Exercised: This classification requires supervising and monitoring performance for a regular group of employees or unit(s) including providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed. A first-line or second-line supervisor typically performs these tasks.
Supervision Received: Receives administrative supervision. This classification typically performs job duties and resolves conflict according to their own judgment and initiatives, requesting supervisory assistance only when necessary. Special projects are managed with little oversight, and assignments may be reviewed upon completion. Performance reviewed periodically.
Duties are primarily performed in a high-volume office and remote work environment dependent on business needs; some travel within the community may be required. May be exposed to clients in stressful situations. May be required to work evening and weekend hours.
The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.
El Paso County lies in east central Colorado and encompasses more than 2,158 square miles. While the western portion of El Paso County is extremely mountainous, the eastern part is prairie land. The altitude ranges from about 5,095 feet (1569 m) on the southern border at Black Squirrel Creek to 14,110 feet (4301 m) on the summit of Pikes Peak, near the western boundary. The county seat is located in Colorado Springs.
El Paso County Government continually strives to provide high-quality services at a reasonable cost. This has allowed us to maintain the lowest tax rate of any Front Range County in the State of Colorado while providing desired services for our residents. We have been able to accomplish these goals by planning and thinking strategically.
