Job Description

About the Team

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators within TikTok to build a seamless shopping experience, while providing commerce solutions that enable our community to discover and engage with what they love.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

Support the planning, coordination, and rollout of business policies, operational initiatives, and product feature updates for TikTok Shop.

Assist with go-to-market execution, including stakeholder coordination, communication materials, training support, and implementation tracking.

Build, maintain, and improve performance dashboards to track key operational metrics and identify trends, risks, and opportunities.

Analyze operational data and prepare clear, actionable insights to support business reviews and decision-making.

Support the setup, configuration, and administration of merchant or client reward and incentive programs, ensuring accurate tracking and timely execution.

Partner with Account Managers and cross-functional teams to investigate, troubleshoot, and resolve client operational issues, helping improve client experience and process efficiency.

Minimum Qualifications

• Currently pursuing an undergraduate degree in Business, E-commerce, Operations, Data Analytics, or a related discipline.
• Strong analytical, organizational, and communication skills, with experience in excel data (pivot, formula)
• A proven ability to multi-task, manage multiple projects effectively, and work well to deliver high-quality work within tight deadlines.
• Experience working with large amounts of data and handling operational tasks with great attention to detail.
• Able to commit to working for 12 weeks for the rest of the year (5 days a week). Able to work at least 20 hours a week
• Chinese proficiency is required to effectively collaborate and communicate with Chinese-speaking clients.

Preferred Qualifications

• Proven client-facing experience.
• Familiarity with e-commerce markets and industry trends.
• Demonstrated experience in leading operational initiatives and delivering measurable results.
• A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity, adjust quickly to change, and work independently as well as collaboratively with diverse groups.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

#LI-LQ2