Job Description

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the Team

Our Coles Digital Network Design team works across eCommerce, supply chain, property and operations to shape how online orders are fulfilled and delivered - from stores and automated fulfilment nodes through to last mile and Click & Collect.

About the Role

Reporting to the Senior Manager Network Design, you'll lead the ongoing evolution of Coles Digital's eCommerce network strategy, translate enterprise strategy into network design roadmaps, and support regular network review and planning. Your insights will inform executive decisions and capital prioritisation.

Key responsibilities include:

• Leading our online network strategy across in-store and automated fulfilment nodes, transport lanes and Click & Collect.
• Developing end-to-end network scenarios across fulfilment, linehaul, cross-docking and last mile, balancing capacity, service, cost-to-serve and resilience.
• Providing strategic and tactical recommendations for executive decisions, capital prioritisation, catchment changes and service improvements.
• Partnering with Finance on business cases for new facilities, automation, capacity expansions and major transport initiatives.
• Aligning stakeholders across location planning, network development, property, operations, customer propositions, last mile and store optimisation.
• Building network strategy capability through frameworks, benchmarking, playbooks and coaching, while bringing competitor insights into planning.

About You and Your Skills

• At least 3 years' experience in network strategy, supply planning, network design or a similar role, ideally in eCommerce or large retail.
• Strategy or consulting experience in supply chain/network design is highly regarded; grocery eCommerce fulfilment or last-mile operational experience is desirable.
• Strong end-to-end supply chain knowledge, including middle mile logistics, freight and distribution centre fulfilment.
• Advanced network optimisation/design capability using tools such as Coupa Supply Chain Guru, AIMMS or mixed-integer/linear programming.
• Strong analytical and visualisation skills, including advanced Excel and Power BI or Tableau; ArcGIS experience is a bonus.
• Excellent data storytelling and executive communication skills, with the ability to influence without authority in complex organisations.
• A relevant tertiary qualification in Supply Chain Management, Commerce, Operations Research or a related discipline.

Please note, applications close on Sunday September 6th.

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What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 192719

Employment Type: Full time