Job Description

Global Payments is migrating merchants onto Worldpay eCommerce and other strategic digital payment solutions. We’re looking for an eCommerce Migration Activation Support specialist to work hands‑on with merchants to get them fully live and transacting.

This role is focused on execution — working directly with merchants, technical teams, and delivery specialists to install integrations, switch from legacy products, and accelerate time to live.

What you’ll do

• Work directly with merchants to complete onboarding and get live on Worldpay eCommerce.
• Host calls to support plugin installation, configuration, and validation.
• Coordinate with Integration Managers, Solution Consultants, and technical teams to resolve complex setups.
• Ensure successful cutover from legacy platforms to new CNP solutions.
• Take ownership of activation through to first successful transaction.
• Track progress and remove blockers that delay go‑live.

What success looks like

• Merchants live and transacting quickly after sale or migration
• High activation completion rate with minimal delay
• Clear reduction in time from sale to live
• Confident, well‑supported merchants through the transition

Why join Global Payments

• Play a critical role in customer success and platform transformation
• Work hands‑on with eCommerce and payment integrations
• Be rewarded for real outcomes — merchants live and trading
• Join a collaborative, fast‑moving digital payments environment

What we offer you

• A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities

• A modern and flexible work environment and a dedicated, motivated, and supportive team

• Time to support charities and give back to your community

• A fantastic range of benefits designed to help support your lifestyle and well-being

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