Job Description

At Tennis Australia,we’recreating a more playful world through tennis – for everyone.

From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’rea team of imaginative and passionate people who believe in the power of sport to make a difference. Ifyou'reready to help us serve up real impact,we’dlove to hear from you.

We’recommitted to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the role

We are looking for an Ecommerce Managerto join our Revenue team on a 12-month fixed-term basisYouwill be accountable for accelerating the performance of the Australian Open online store,includingday-to daymanagementand driving innovation to deliver revenue growth andbest-in-class digital customer experience.

In this role you willbe responsible for

• Owning the end-to-end management of the AO online store, including site merchandising, content, and overall look and feel
• Leading product strategy and buying, curating collections to maximise commercial outcomes
• Developing and executing digital marketing campaigns across SEO, SEM, EDM, and social to drive traffic and conversion
• Driving growth initiatives, including Marketplace, click & collect, and new revenue opportunities
• Using data and insights to optimise performance, including reporting, KPIs, and continuous improvement
• Overseeing ecommerce operations and P&L, including platform functionality, fulfilment, and financial performance

About you
To be successful in this role you will:

• Proven experience leading and scaling ecommerce platforms, ideally in a fast-paced retail or direct-to-consumer environment
• Strong commercialacumen, with experience managing P&L and using financial insights to inform decision-making
• Expertisein digital marketing across social, SEO, SEM, and EDM/lifecycle campaigns
• Hands-on experience with Shopify (or similar platforms), with a solid understanding of backend functionality
• Demonstrated success in commercialising digital channels to drive direct-to-consumer revenue growth
• Excellent communication and stakeholder management skills, with the ability to build strong cross-functional relationships
• Hold (or be willing to obtain) a current Police Checkand Working with Children Check
• Preparedness to be flexiblein regard toworking hours and arrangements relating to work associated with Tennis Australia

What’sto love?

• Career development with a range of formal education and on the job training opportunities
• Monthly health & wellbeing activities with access toCorePlusPilates
• Onsite gym, tennis facilities & free onsite car parking
• Salary packaging & a range of discounts from our sponsorship partners

To Apply

If you thinkyou’reup to the challenge,we’dlove to hear from you! Pleasesubmityour resume and cover letter via our online application system. Please note, only applicationssubmittedthrough our system will be considered. 

If you needassistanceor adjustments to fullyparticipatein the application process, please contact recruit@Tennis.com.au

Applications closethe21st of April;however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.