Job Description

We are looking for an E-Commerce Manager to join our partner company!

We are currently recruiting on behalf of our client, a well-established retail brand operating in the fashion and footwear industry, known for its strong market presence and omnichannel sales strategy.

For their growing e-commerce operations, we are seeking a professional who will take ownership of the end-to-end online sales processes, manage digital channels effectively, and contribute to the continuous growth of the company’s online business.

This role is not only about managing an online store; it is a position responsible for optimizing digital sales performance, improving customer experience, and ensuring operational excellence across all e-commerce processes.

General Qualifications:

• Minimum 8–10 years of experiencein digital marketing and e-commerce operations

• Hands-on experience in e-commerce infrastructure management(preferably SAP Commerce Cloud) and online website administration

• Experience in project managementor active involvement in project teams

• Strong knowledge of digital marketing channels and tools such as SEO, SEM, Google Ads, Google Analytics, Meta Ads, e-mail marketing, affiliate marketing, remarketing and retargeting

• Closely following digital marketing trends and social media developments

• Experience in website content managementand workflow processes

• Advanced knowledge of MS Office applications, especially Excel

• Strong analytical thinking, problem-solving, and decision-making skills

• Ability to take ownership, work in a results-driven manner, and manage priorities effectively

• Technical understanding to troubleshoot website/system related issues and develop solutions

• Experience working within corporate structures and following defined processes and procedures

• For male candidates, military service must be completed

• Managing and overseeing all operational processes of the e-commerce platform

• Preparing sales analysis and performance reports

• Monitoring and improving e-commerce processes such as product listings, inventory tracking, logistics, and invoicing

• Following new trends and innovations in e-commerce applications and reporting potential improvements

• Managing seasonal campaigns, special day promotions, and aligning online campaigns with retail store activities

• Ensuring effective coordination with logistics, product management, and finance teams

• Ensuring quick resolution of system-related issues affecting the website

• Managing relationships with local marketplacesand supporting revenue growth targets

• Ensuring promotions and campaigns are accurately implemented across the website and marketplaces

• Ensuring products are displayed with accurate content, correct categorization, and complete information

• Managing customer feedback and complaint processes to maintain high customer satisfaction

• Developing strategies for continuous improvement and growth of e-commerce operations

• Managing the full order lifecycle to ensure timely and accurate delivery to customers

• Preparing detailed operational and performance reports for the line manager