How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment

While receiving leadership support from the Ecommerce Store Team Leader, the Ecommerce List and Merchandising Specialist advances our mission by listing donated goods for on-line sales. The Ecommerce Listing and Merchandising Specialist will align service delivery in a manner that is consistent with the mission, vision, values and brand of Goodwill NCW.

Key Responsibilities

• Sort incoming product, research and check for details that would be relevant to each item.
• Inspect each item to determine key details and flaws.
• Photographs each item to visibly communicate all details about each item to potential bidders/customers.
• Writes clear and concise item listings that communicates all critical details about an item to potential bidders/customers.
• Researching products prior to listing as needed.
• Accurately uses grammar, spelling, and punctuation in item listings.
• Assigns each product to relevant inventory location.
• Meets department production goals for listing items.
• Develops personal product base of knowledge to reduce need for detailed research.
• Performs research as needed to provide accurate descriptions.
• Adhere to the established standard of quality for item descriptions and item photographs.
• Cross-trains as necessary in other functions of store operations and assist as needed in other areas of the store.
• Works M-F Day schedule set by supervisor in support of department.
• Always maintain a professional demeanor to established dress code.
• Maintains a clean, safe, and organized work environment, including production area.
• Complies with all GNCW policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
• Follow all safety policies and procedures.
• Perform other duties as assigned.

Education, Skills & Experience Requirements

• At least a basic level of competency with computers or a willingness and ability to learn.
• Experience working in a warehouse environment preferred.
• Must be able to multi-task to meet daily production quotas.
• Ability to develop personal product knowledge base.
• Experience eCommerce or online selling experience preferred.
• Experience thrift industry experience preferred.
• Experience with online research for identifying collectibles preferred.
• Experience digital photography experience preferred.
• Highly skilled with Windows PC and operating system
• Leadership skills or experience working with volunteers and/or Goodwill clients preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed primarily in a warehouse environment.
• Primary function requires sufficient physical ability and mobility to work in an office setting; to sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light to moderate amounts of weight up to 50 pounds.
• Operate office equipment requiring repetitive hand movement and fine coordination, including use of a computer keyboard.
• Verbally communicate to exchange information.