Henkel

eCommerce Key Account Manager - EU

Henkel  •  Barcelona, ES (Remote)  •  6 hours ago
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Job Description

What you´ll do

  • Own sales performance, margin and overall account health across assigned EU marketplaces for our General Manufacturing and Maintenance business in Adhesive Technologies.
  • Monitor and improve operational performance under Amazon 1P, proactively managing chargebacks, shortage claims, logistics compliance and vendor scorecard metrics in close alignment with Supply Chain and Logistics teams
  • Lead performance discussions with platform partners, managing funding, promotions and commercial alignment.
  • Identify and resolve performance blockers impacting availability, pricing, visibility and buy box ownership.
  • Coordinate visual and written content development with local marketing teams.
  • Create, optimize and maintain product listings across EU markets, ensuring digital shelf excellence and SEO visibility.
  • Coordinate advertising campaigns in line with EU strategy and agency partners.
  • Monitor and optimize campaign performance across ROAS, CTR, CVR and TACOS.
  • Onboard additional platforms and collaborate with local Channel teams managing smaller local eCom accounts
  • Support structured portfolio roll-outs and new product launches across platforms

What makes you a good fit

  • University degree in Business Administration, Economics, Marketing, or a related field.
  • 3–6 years of experience in eCommerce, online marketplaces, digital sales, or Key Account Management, ideally with exposure to Amazon (e.g., Amazon Vendor Central) and other eCommerce platforms.
  • Strong commercial mindset with a track record of driving sales growth and account performance.
  • Good understanding of eCommerce fundamentals, including product visibility, promotions, advertising, and performance metrics.
  • Analytical profile able to turn data and platform insights into concrete business actions.
  • Proactive, entrepreneurial, and willing to test new ideas to grow the business.
  • Comfortable working across commercial and operational topics while collaborating with multiple stakeholders.
  • Interest in digital innovation; AI-related capabilities would be an advantage.
  • Fluent English required.
  • place of work: Barcelona (hybrid setup)

Some perks of joining Henkel

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
  • Meal Allowance for each worked day
  • Health insurance paid the employee with a tax exemption
  • Well-being programme
  • Discounts on company products

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.


Henkel

About Henkel

Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands.

Founded in 1876, Henkel looks back on more than 145 years of success. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies such as Persil, Schwarzkopf and Loctite. Henkel, headquartered in Düsseldorf / Germany, counts among the most internationally aligned German-based companies in the global marketplace.

Our company purpose expresses what unites us all at Henkel: Pioneers at heart for the good of generations. We are a diverse team of about 47,000 colleagues worldwide, striving to enrich and improve life every day through our products, services, and solutions. Our Purpose is built from our roots and carries a long-standing legacy of innovation, responsibility, and sustainability into the future. Our shared values and Leadership Commitments guide our decisions and actions every day.

Imprint: http://www.henkel.com/imprint

Data Privacy: https://www.henkel.com/data-protection-statement-social-media

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Düsseldorf, DE
Year Founded
Unknown
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