Job Description

The eCommerce team is recruiting an eCommerce International Regional Manager to be at the forefront of our global growth! Based from our Head Office in Leicestershire, offering a competitive salary alongside great benefits such as a company car, private medical insurance and Management Share Options, to name a few.

The Role:

The International eCommerce Trading team fuels global growth by managing and optimising online product sales across 83 international markets. They drive exciting product launches, strategic promotions, and collaborate with leading third-party platforms to maximise sales and brand visibility worldwide.

As the eCommerce International Regional Manager, you will play a pivotal role in driving international sales and ensuring the success of our international operations. You will be responsible for managing and optimising eCommerce activities in designated international markets, with a focus on increasing sales, enhancing customer satisfaction, and maintaining brand consistency across regions. This role is specifically focusing on our European markets.

What You’ll Take On:

• You will be accountable for trading your countries and will be an expert in product and in country key trends, translating this into the customer journey online to drive sales.
• You will manage great working relationships between eCommerce and the Product teams, keeping the product teams updated with key online developments.
• You will analyse key reports and trade your division across marketing, search & navigation and product pages. Looking at key performance metrics, user behaviour, and customer insights to identify opportunities for growth and improvements in the sales funnel.
• You will provide weekly sales performance and in-week insights to maximise sales potential.
• You will use your knowledge to identify testing ideas and other data-driven approaches to refine and optimise the overall customer journey.
• You will stay informed about emerging technologies and e-commerce trends, providing insights and recommendations for future possible enhancements to the website.
• You will champion your area, requesting developments and improvements to site UX to support growth.
• You will collaborate with key teams across eCommerce, ensuring all stakeholders are on the same page and have the same goals - setting the commercial priority where needed: SEO, Marketing, Data and so on.

You’ll be doing all this from our Leicestershire Head Office, but we can offer flexible working (1 day working from home per week).

What You’ll Bring:

• Proven track record in eCommerce within a leadership role, market expansion or international business, with a focus on driving revenue growth.
• Proven experience within International eCommerce is desirable.
• Strong ability to interpret analytics (e.g. Google/Adobe Analytics) and leverage user behaviour trends into actionable strategies.
• Experienced in managing third party vendors and working effectively with diverse, cross cultural teams across multiple time zones.
• Ability to translate complex ideas clearly for both technical and non technical stakeholders.
• Familiar with A/B testing methodologies and dedicated to continuous, customer centric improvement.
• Thrives in fast paced environments and easily adapts to shifting business priorities.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!