The Ecommerce Content Coordinator supports website content, copywriting, onsite merchandising, digital asset coordination, and customer-facing marketing workflows across the company’s web properties.

This role helps keep recurring ecommerce and website content projects organized, accurate, and moving forward. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable coordinating between SEO, copywriting, design, web/content implementation, product, customer service, manufacturing, shipping, and external vendors.

Website Content & Onsite Merchandising Support

• Support content updates across company websites, including product detail pages, SEO pages, blogs, landing pages, and other customer-facing website content.
• Assist with copywriting, blog writing, content updates, and page-level edits as needed.
• Help update and maintain product descriptions, specifications, imagery, merchandising content, and supporting page details.
• Coordinate website content updates with SEO, copywriting, product, design, and web/content implementation teams.
• Identify missing, outdated, incomplete, or visually inconsistent website content.
• Coordinate visual asset needs for product pages, SEO pages, blogs, landing pages, and other website projects.
• Submit and track creative requests with the graphic design team.
• Monitor, manage, and respond to customer reviews on platforms such as Google Business Profile and Yotpo, escalating sensitive or complex issues as needed.

Marketing Program & Fulfillment Coordination

• Support sample pack expansion projects as new brands, products, or sample pack types are introduced.
• Organize sample pack details, contents, documentation, and internal communication; coordinate with manufacturing and shipping teams responsible for kitting and fulfillment.
• Coordinate the annual catalog print and fulfillment process for distributor brands.
• Work with printer/vendor contacts to track catalog files, proofs, quantities, timelines, and delivery details.
• Update website catalog order forms with current catalog information.

Qualifications

• 2–3 years of experience in marketing coordination, ecommerce copywriting, website content coordination, ecommerce merchandising, digital asset coordination, marketing operations, or a related role.
• Basic understanding of SEO, website content, product pages, and digital marketing workflows.
• Strong organizational skills and attention to detail.
• Ability to manage multiple recurring projects, deadlines, and cross-functional requests.
• Strong written and verbal communication skills.
• Comfortable coordinating with internal teams, external vendors, and stakeholders across departments.
• Experience working with spreadsheets, project management tools, shared asset folders, or content tracking systems.
• Ability to follow up on open items, document processes, and keep work moving.

Preferred Experience

• Experience supporting ecommerce websites or product detail pages.
• Experience with digital asset management, image libraries, or creative request workflows.
• Familiarity with Adobe Photoshop/ Illustrator, and Canva.
• Familiarity with Asana or similar project management tools.
• Experience coordinating print vendors, catalogs, samples, swag, or fulfillment-based marketing programs.
• Basic familiarity with SEO best practices and website merchandising.
• Experience working with creative, product, shipping, manufacturing, or customer service teams.