The Warehouse Group looks after some of Aotearoa’s iconic brands. Our brands mean a lot to us and we’re laser focused on delivering relevant and exciting customer experiences to New Zealanders.
Our eCommerce and Omni Experience team is helping build an agentic-forward business, investing in our people and the right tools as we enter the next phase of our digital and customer experience roadmap. With strong momentum behind us and an exciting pipeline ahead, it’s a fantastic time to join the team.
We’re growing our eCommerce Category team, wit roles supporting both our Warehouse and Warehouse Stationery brands. These roles will bring our trading calendar to life online, creating and maintaining online landing pages and delivering key campaign and category priorities.
Reporting to our Omnichannel and Loyalty Lead, the eCommerce Category Manager for Warehouse Stationery will use customer and performance insights to continually optimise the online experience, respond to trading opportunities and drive stronger sales and conversion.
The Role
These roles are fully immersed in the world of ecommerce trading and merchandising! Online is always on, there is no playbook for keeping forefront – you’ll be comfortable rolling up your sleeves, embracing new ways of working, technology, customer/shopper behaviours and evolving as you go.
Online trading experience/mindset, prior ecommerce / category management experience, strong analytical and numerical skills, Excel & Google Analytics are all important technical skills. Knowledge of Salesforce Commerce Cloud an added bonus.
Strong attention to detail, customer mindset, creative problem solving, stakeholder management, and equally important team player approach.
Come work with us as we look to build exceptional retail brands and experiences!
When you join us, we offer a range of benefits that work for you, your lifestyle, and your career, which include:
The Warehouse Group is constantly evolving, this is a great opportunity to grow with us!
The Warehouse Group (TWG) is a New Zealand success story, founded by Sir Stephen Tindall and evolved from a single The Warehouse store to become one of the largest retailing groups in New Zealand with $3 billion in sales. TWG consists of three core retail brands: The Warehouse, Warehouse Stationery, and Noel Leeming. We have over 180 retail stores, online stores as well as distribution centres throughout New Zealand. We also have two overseas sourcing offices located in China and India. We are a people-centred business with more than 10,000 team employees across our locations.
TWG is known for being Here for Good - it’s who we are and what keeps us focused to succeed. It represents our commitment to better living for all New Zealanders, through sustainable retail products and practices and the mission of contributing to the long-lasting health of our planet.
Over the years, we’ve raised over 50 million dollars for New Zealand communities and have contributed to countless community-focussed initiatives. We were the first company in New Zealand to add a Shielded Site link to the Women's Refuge website to help protect those experiencing family violence, and were a key supporter of the Government’s Family Violence Victims’ Protection Bill. We were New Zealand’s first large company and the third major retailer in the world to go carbon neutral.
While we are 40+ years old as a business, in many ways we feel we’re just getting started.
