Title:ECommerce Brand Advocate Analyst
Position
The Brand Advocate Program allows Home Depot’s largest supplier partners to invest in having an assigned Analyst who works with that vendor tooptimizetheir eCommerce and interconnected experience with Home Depot Canada.
As an eCommerce expert,you’llplay a pivotal role in drivingresultsthatwillpositivelyimpacttheshopping experience for our DIY and Pro customers.You’llworkdirectlywithsome of Home Depot’s largestvendor partners andcollaborate withinternal cross-functional teams to develop and implement data-driven contentand businessstrategies
KeyResponsibilities:
StrategicBusiness Analyst
You willleverageyour eCommerceexpertiseand aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
The key here is using the data to tell a clear and concise story to the vendor and toprovideactionable insights.
Skillsrequired:Abilitytoturn sales metrics into insightsthat are easily understood by executive audiences,expertiseineCommerceand contentbest practices,experience with Excel and aptitude to learn other analytics tools
Account Manager
As the dedicated point of contact for your assigned vendors, you willbe responsible forbuilding strong relationships andinfluencingstrategic decisions.
You will work with your vendor(s) and internal teams to prioritize eCommerce projects including new product onboarding, content enrichment, deep-diveanalysisand others.
Skills required:Ability to communicate clearly and concisely,engaging presentation skills,build relationshipswith stakeholders at all levels,diplomaticallynavigate difficult conversations
Project Management
As part ofprojectmanagement, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.
Create and manage a detailed project planand goal tracker in consultation with your vendor(s) and internal stakeholders.
Skills required:Ability to prioritize competing projects,detail oriented and organized,self-motivated to drive results based on vendor needs and priorities
Competencies:
Communicates Effectively
Action Oriented
Drives Results
Plans and Aligns
Collaborates
Skills:
Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
Clear, Concise and Persuasive Communication
Confident presenting to larger groups (20+ attendees) including senior-level executives.
Engaging storyteller with ability to navigate difficult conversations
Client-facing experience an asset.
Aptitude for Data Analytics & eCommerce Expertise
Understanding ofkey eCommercesalesmetrics andcontentbest practices.
Intermediate to advanced Excel andPowerPointskills.
A passion for Analytics and an aptitude to learn analytics tools such asLooker, Tableau and Adobe Analytics
Organization and Project Management Skills
Effectively prioritize projects with a high volume of competing requests
Ability to work independently in ambiguous situations without a clear roadmap
Direct Manager/DirectReports:
Reports to Brand Advocate Supervisor
TravelRequirements:
Commute to head office5days per week(Monday- Friday)
Occasional visitsto the GTAHome Depotstores
PhysicalRequirements:
Extended sitting
Repetitive tasks
Onsite Work:
Toronto Store Support Centre - 1 Concorde Gate, North York
In office Monday -Friday
WorkingConditions
Office, Store
MinimumEducation:
University/College degree in a related area of study, or equivalent experience
Minimum Years of WorkExperience:
3-5 years eCommerce experiencerequired
Clientfacing experiencean asset
eCommerceexpertiseand online merchandisingbest practices
Strong aptitude forpresenting eCommerce and salesmetrics
Other Requirements/Assets:
Experience with Looker, Tableau, Adobe Analytics an asset
Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset
Minimum Leadership Experience:
Not required
Certifications:
None
The pay range for this position is between $55,100.00 - $62,000.00
About The Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada
