Job Location 2400 Moorpark Avenue, Suite 300 - San Jose, CA 95128 Position Type Full Time Salary Range $25.38 - $28.00 Hourly
Job Category Health Care
Job purpose
The CalAIM Outreach Coordinator is responsible for community outreach and enrolling clients in Enhanced Care
Management (ECM). This position works collaboratively with multidisciplinary team and community resources.
Duties and responsibilities
• Facilitate referrals to community resources and perform case management services.
• Assist clients with the development of social and community support systems.
• Develop effective working relationships with agencies and organizations to advocate for clients and
increase referrals.
• Enroll clients in ECM program and complete intakes.
• Complete all documentation per Medi-Cal, Santa Clara County, and AACI standards within expected
deadlines.
• Conduct outreach in community settings and per program
• Participate in consultations and training.
• Complete other duties and related projects as assigned
Qualifications
• Demonstrated ability to effectively perform the responsibilities outlined above.
Education &
Experience:
• Bachelor’s degree in public health, social work, or a related field, or equivalent training and experience.
• One year or more of case management or related experience.
• Experience with Enhanced Care Management and/or Community Supports preferred
• Experience and knowledge of working with unhoused population preferred.
Knowledge, Skills, & Abilities:
• Knowledge of community and county resources to facilitate referrals and coordination with appropriate
agencies.
• Proficiency in usage of basic technological tools including laptops/computers, email, phones, and internet
required.
• Working knowledge of Microsoft Office Suite required.
• Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient
to maintain insurability under agency auto liability.
• Verbal and written fluency in English is preferred; Bilingual skills in a second language (particularly
Spanish, Mandarin, Vietnamese)
Competencies:
• Ability to communicate well with people of diverse cultural professional and experiential background
• Ability to establish and maintain effective work relationships as part of a multi-disciplinary team.
Working conditions
This job requires you to be in the community and other community partner sites. Work is often conducted in an
office environment. Basic safety precautions and the use of protective clothing or gear may be required. Driving is
essential to the function of this job. The job requires travel up to 25% of the time.
Physical requirements
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to regularly sit for extended periods of time; and
regularly operate a computer and use manual dexterity for tasks such as keyboarding. The mental demands of
the job include regular comprehension, organizing, reading, and writing; frequently engaging in reasoning, and
decision making.
AACI is an Equal Opportunity Employer
AACI (Asian Americans for Community Involvement), founded in 1973, serves individuals and families with cultural humility, sensitivity and respect, advocating for and serving the marginalized and ethnic communities in Santa Clara County. AACI’s staff of 200+ speak over 40 different languages and dialects to best serve our diverse community.
Our mission is to strengthen the resilience and hope of our diverse community members by improving their health and well-being. Our vision for the future is that everyone in our diverse community is healthy, safe and well.
Our many programs address the health and well-being of the individual and advances our belief in providing care that goes beyond just health, but also provides people a sense of hope and new possibilities. Current programs include behavioral and primary health services, substance abuse prevention and treatment, center for survivors of torture, shelter and services for domestic violence and human trafficking survivors, senior center, youth programs, and community advocacy.
For more information, please visit www.aaci.org or call (408) 975-2730.
All are welcome at AACI. AACI strives to foster a climate of purposeful inclusion, an environment where all can feel safe, valued, and cared for. We celebrate the diversity of our clients and employees, and strive to provide services in a way that acknowledges and honors differences in: sex, gender identity, sexual orientation, age, race, ethnicity, national origin, range of abilities, and/or financial means.
