Greencross Vets

ECC Veterinary Director - AEC Frankston

Greencross Vets  •  Frankston, AU (Onsite)  •  17 days ago
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Job Description

Animal Emergency Centre (AEC) Frankston is seeking an experienced and values-driven Veterinary Director to lead our emergency hospital into its next chapter.

This is a pivotal leadership role responsible for the clinical, strategic and operational direction of the clinic. You’ll be supported by an experienced Business Manager and a dedicated nursing and veterinary team, with the opportunity to shape culture, strengthen referral relationships and drive excellence in emergency care.

About the role

As Veterinary Director, you’ll lead the delivery of exceptional emergency and referral care while fostering a positive, accountable and high-performing team culture.

You’ll balance clinical leadership with strategic oversight, ensuring AEC Frankston is the referral hospital of choice for general practice veterinarians and the practice of choice for clients, patients and team members.

This position reports to the Business Manager and works closely with senior leadership to achieve operational, financial and strategic objectives.

What you’ll be responsible for

Clinical & patient care leadership

  • Practising high-quality emergency medicine and surgery
  • Leading clinical governance, audit and safety frameworks
  • Developing and reviewing clinical protocols and service offerings
  • Promoting evidence-based medicine, case discussion and peer learning
  • Prioritising structured continuing education for the veterinary team

Practice culture & leadership

  • Building a positive, accountable and high-performance culture
  • Role modelling AEC values, professionalism and ethical standards
  • Providing clear strategic direction for the clinic
  • Delivering constructive feedback and driving continuous improvement

Referring veterinarian relationships

  • Acting as a key clinical liaison for referring veterinarian
  • Ensuring timely, professional communication on referred cases
  • Participating in education sessions and engagement activities
  • Welcoming and actioning feedback from referring clinics

People & performance management

  • Recruitment, onboarding and mentoring of veterinarians
  • Conducting structured one-on-ones and biannual PDRs
  • Supporting team wellbeing and addressing performance concerns
  • Workforce planning in partnership with the Business Manager

Financial, operational & strategic leadership

  • Monitoring KPIs including productivity, revenue and quality metrics
  • Contributing to budget planning and expenditure oversight
  • Supporting smooth day-to-day operations and rostering oversight
  • Leading clinic-level strategic initiatives aligned with group strategy

About you

  • Veterinary degree registrable in Australia
  • Experience in emergency and/or referral practice
  • Demonstrated leadership capability within a veterinary setting
  • Strong interpersonal and relationship-building skills
  • Commercial awareness with an understanding of KPIs and operational drivers

You’re someone who genuinely enjoys mentoring others, building strong relationships with referring veterinarians and creating a workplace where people feel supported and proud of the care they deliver.

Why join AEC Frankston?

  • A well-established emergency hospital with strong referral networks
  • Support from experienced business leadership
  • Opportunity to shape culture and clinical direction
  • Access to ongoing professional development A leadership role with genuine influence across strategy and growth

This is an opportunity to make a meaningful impact, both clinically and culturally, within a growing emergency and referral network.

If you’re ready to lead with integrity, collaboration and clinical excellence, we would love to hear from you.

For a confidential discussion or to apply, please contact prachi.sawant@gxltd.com.au | 0449 790 813

Additional Information

#AEC

Greencross Vets

About Greencross Vets

Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics.

As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care.

We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence.

Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group.

Our operations include:

• General Practices

• Emergency Centres

• Specialist Centres

General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry.

For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.

Industry
Veterinary & Animal Care
Company Size
501-1,000 employees
Headquarters
North Ryde, AU
Year Founded
1994
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