Job Description

This is not a digital marketing role.

The candidate is required to understand the digital technologies ecosystem

ATCOM is the leading digital business agency in Greece and handles a selection of significant digital projects and solutions in Greece in a variety of sectors, such as Β2C & B2B commerce, finance, telco, travel, news portals, intranets or other business critical web and mobile applications, for the private and public sector.

From the very beginning and through 2 decades of experience we have been valuing every colleague that contributes to our success. We believe in autonomy of individuals and teams, so we look for self-motivated and goal focused people. Ultimately, we want you to be passionate about your work and about creating digital solutions that you and your peers would love to use and be proud of.

Role Description

The eBusiness Account Manager has a pivotal role in ATCOM, responsible for fostering and expanding relationships with clients who conduct digital businesses such as ecommerce, content portals, intranets and other transactional digital applications. This position demands a strategic mindset, effective communication, and a solid understanding of digital technologies. Key responsibilities include building strong relationships with clients, providing valuable insights and upselling services to drive growth and engaging with new clients.

eBusiness Account Managers serve as the main point of contact for clients, addressing inquiries, resolving issues, and implementing high level plans tailored to business objectives, scoping and estimating costs and selling digital projects. Success is measured by metrics such as client retention, revenue growth, and customer trust.

The ideal candidate for the eBusiness Account Manager role is a talented individual with a passion for all things digital. They must have good organizational skills and the urge to promote an authentic, confident, visionary and customer focused face to existing and new clients and partners.

Requirements

The ideal candidate should be able to:

Industry/Technical Expertise

Client partnership

Monitoring & Analysis

Extraversion

Qualifications:

Benefits

• Private Health Insurance – covering you and your loved ones, because your family’s well-being matters to us.
• Unlimited Coffee – enjoy free coffee anytime at our cozy on-site cafeteria.
• 24/7 Mental Health Support – unlimited access to professional psychological support whenever you need it.
• Nutrition Support – guidance from a professional nutritionist to help you stay healthy and energized.
• In-House Training & Education – grow your skills with tailored learning opportunities.
• Paid Training – we invest in your professional development.
• Attendance at Conferences & Events – stay connected and up-to-date with industry trends.
• Competitive Compensation Package – because great work deserves great rewards.
• Excellent Career Prospects – we support your growth and long-term success.

At ATCOM, we are proud to be an Equal Opportunity Employer, fostering an inclusive work environment that values diversity. We believe in treating all individuals with respect and fairness, promoting collaboration and innovation for our collective success.