Job Description

EBook Associate – Book Listing Operations

GENERAL RESPONSIBILITIES

To ensure all EBooks listing duties are completed efficiently and accurately, including generating and uploading listings, labeling inventory, preparing sold items for shipment, and maintaining clean, safe, and organized workstations. Responsibilities also include inspecting merchandise, recycling materials appropriately, and performing physical tasks such as lifting, climbing, and prolonged standing.

SPECIFIC RESPONSIBILITIES

1. Utilize computer or tablet based tools to generate listing details, and upload products to online sales platforms (e.g., Goodwill Books, eBay, Amazon) using the current book processing platform (Monsoon, NextShelf, etc).
2. Operate and maintain Neatosort 8000 book scanning machine.
3. Create accurate labels for all listed items and ensure proper tagging, storage, and tracking throughout the product life cycle.
4. Pick and pull sold items from designated warehouse locations for shipping or customer pickup once auctions close.
5. Evaluate items prior to listing to ensure accurate descriptions and functionality.
6. Maintain organized workstations, including cleaning surfaces, disposing of trash, and handling recycling of materials as needed.
7. Navigate warehouse locations safely and efficiently to retrieve, store, or relocate inventory.
8. Perform physical tasks such as lifting, climbing ladders, crouching, and standing for extended periods.
9. Operate pallet jacks and other equipment for loading, unloading, and moving materials when required.
10. Assist with sorting computer or electronic donations, as assigned.
11. Conduct quality control checks on incoming EBook shipments from multiple stores.
12. Maintain accurate records and reports, ensuring punctuality and attention to detail.
13. Follow all Goodwill safety, security, and policy guidelines, including proper handling of equipment and reporting of incidents.
14. Perform additional duties as assigned by the ECommerce Manager.
15. Demonstrate dependable work habits, including consistent attendance, punctuality, and timely completion of assigned tasks.

EDUCATION

• Functional reading, writing, typing, and basic math skills
• Comfort using tablets, computers, and mobile devices (preferred)
• Ability to learn new software tools, including AI assisted listing programs
• Basic understanding of online marketplaces (e.g., eBay, Amazon, ShopGoodwill)
• Ability to follow verbal, written, and digital instructions accurately

WORK EXPERIENCE

• Experience in warehouse, production, retail, or donation processing environments
• Familiarity with inventory handling, order fulfillment, and meeting daily production goals
• Ability to follow structured workflows, SOPs, and maintain organized work areas
• Comfort using tablets, digital tools, and AI assisted listing systems
• Experience with product photography, item presentation, and preparing merchandise for resale

PHYSICAL REQUIREMENTS

Daily tasks may include:

• Lifting, carrying, pushing, and pulling
• Standing for long periods
• Climbing, crouching, stooping, kneeling
• Reaching and handling merchandise
• Working around dust, odors, and occasional outdoor conditions
• Tolerating sporadic loud noises common in active warehouse environments

WORK HOURS

7:30 AM – 4:00 PM, Monday–Friday, or as required to meet operational needs.

Regular and dependable attendance is an essential requirement of this position.

WORK ATTIRE

Neat, clean, and professional appearance required. Closed toe shoes mandatory.

SAFETY & SECURITY

Must follow all Goodwill safety and security procedures. Report all accidents immediately. Maintain ethical behavior and report unsafe or dishonest practices to management or the CALL Hotline (1 888 475 8272).