What does your job as a EB Insurance Specialist look like?
As an EB Insurance Specialist, you provide technical insurance support to the Customer Care teams in the context of group insurance.
You act as the point of contact for colleagues’ questions, assist with complex calculations, and offer guidance on the use of management applications
You are responsible for drafting user manuals and providing training whenever significant changes are made to management tools
You are in charge of formulating user requests and carrying out or coordinating user testing for our management tools
You also play a key role in incident management, ensuring an efficient and solution oriented approach. You support and guide the end user when an incident occurs
You are also responsible for reporting to various authorities, launching certain specific batches, and analyzing any resulting error reports
You work closely with the Customer Care Employee Benefits teams, our IT colleagues, the Product Development department, and the Legal department
You actively contribute to improving the functioning of our team by sharing your ideas with your colleagues and your team leader and, whenever possible, by taking initiative
This is how you fit perfectly into our team
You hold a Bachelor’s degree with strong analytical and mathematical skills, or you have proven experience in managing life insurance contracts (preferably in group insurance)
You are proficient in Excel and comfortable with data analysis
You have excellent spoken and written French, and a basic knowledge of Dutch and English
You are proactive and enjoy taking responsibility
You have excellent communication skills, are assertive, and enjoy working in a team
Who are we looking for?
NN is looking for people who give their best, come up with fresh ideas and are willing to take the initiative. People who can live by our values: care, clear and commit. We believe in an open and inclusive culture, where everyone feels welcome, valued and respected. So be yourself above all!
What you get with NN
Your attractive salary package is supplemented by some attractive fringe benefits such as
group and hospitalization insurance
meal and eco-vouchers
20 holiday days and 12 days recovery time
To discover your talents, develop them further and build on your career, you will receive
a diverse range of training courses
a comprehensive onboarding
workshops, coaching & well-being services
opportunities for internal mobility
At NN, we know how important it is to have a good work-life balance. That’s why we offer a flexible home working policy. To give your creativity an extra boost, you can, of course, always visit our new working environment in the bustling Brussels, easily accessible by public transport.
Do you see yourself working as a EB Insurance Specialist?
You are more than welcome!
Press “Apply now” at the top and make today your lucky day.
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. We are rooted in the Netherlands and have a rich history spanning 180 years.
With our 16,000 colleagues, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.
NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).
Throughout our history, we have merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.
Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.
