Job Description

Job Location: Verbeck Resource Center - El Cajon, CA 92020
Position Type: Part Time
Salary Range: $22.00 - $24.00 Hourly

Job

Summary
Join us in making a difference at Home of Guiding Hands as we improve the quality of life for children with special needs.  As the Early Childhood Services Coordinator, you will support program operations by coordinating referrals, service delivery processes, and documentation to ensure timely and efficient access to services. This role also supports program growth and service delivery capacity.  HGH offers flexible schedules, mileage reimbursements, paid sick and vacation time, medical/dental benefits, and 403b retirement plans, among other perks.  Embark on a meaningful career with a leading non-profit.
Tasks, Duties, and Responsibilities
- Coordinate day-to-day program operations to ensure timely and consistent service delivery
- Coordinate and track referrals from intake through service start, ensuring timely routing, follow-up on delays, and escalation of barriers
- Support onboarding and training coordination for program staff to ensure understanding of policies, procedures, and curriculum
- Review documentation and program records for accuracy, completeness, and timeliness to support compliance and billing requirements
- Support timekeeping and payroll processes by ensuring accuracy and timely submission of staff timesheets
- Support tracking of key program data (e.g., referrals, service start timelines, caseloads) to improve visibility and operational decision-making
- Coordinate Parent Play groups by arranging for staffing, planning and leading activities.
- Participate in community outreach and meetings to support program awareness and referral growth
- Support audit readiness by ensuring documentation is complete, organized, and aligned with regulatory requirements
Values
Innovation – We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all.  Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow.
Collaboration – We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community.
Accountability – We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders.
Respect – We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we would want to be treated.
Empathy – We value empathy and understanding in all our interactions. We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion.

QualificationsKnowledge, Skills, and Education
- Associate’s or Bachelor’s Degree in Child Development, Human Services, Business Administration, or related field preferred (new)
- 1–2 years of experience in administrative, coordination, or operations support role required (new)
- Experience in social services, early childhood, or healthcare preferred (new)
- Must be 18 years of age or older at the time of hire.
- Must receive criminal record clearance from DOJ.
- Must have valid California Driver’s license, safe driving record, and have been licensed to drive at least 2 years.
- Must maintain current and adequate auto insurance.
- Must obtain CPR/FA certification if not already certified (we offer training for new hires).
- Read, write, speak, and understand English and Spanish.
- Proficient in Microsoft Word and Outlook.
- Collaborative-minded professional with strong oral and written communication skills.
- Ability to form positive, supportive, and professional working relationships.
- Detail-oriented with ability to ensure accuracy of program documents and paperwork.
- Comfortable working with data, tracking systems, and documentation requirements
- Ability to manage work time efficiently and meet deadlines without close supervision.
- Highly organized and efficient, with ability to consistently meet identified goals.
- Ability to exercise sound, expert independent judgment within general policy guidelines.
Physical Requirements/Work Environment
The work environment for this position involves working in an office setting, and with a variety of people in their homes. While performing the duties of the job, the employee is regularly required to see, talk, hear, walk, bend, stoop, sit, stand, reach, and lift objects weighing up to ten pounds repeatedly during a shift.
*Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
About HGH
Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services.  Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center.
To see all our available career opportunities please visit: https://www.guidinghands.org/careers/