Job Description

We are working closely alongside a Local Authority in Vale of Glamorgan to assist with the appointment of an Early Help Advice Line Lead, on a 7-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £19.46 - £25.51 per hour

Summary:

The Early Help Advice Line Lead is responsible for supervising and coordinating the day-to-day operation of the Early Help Advice Line, ensuring that professionals and families receive timely, appropriate advice, guidance and support. The role involves directly supervising Early Help Advice Line Advisors, allocating caseloads, coordinating staff rotas and managing resources to ensure the effective delivery of the service.

Responsibilities:

• Directly supervise a team of Early Help Advice Line Advisors who provide advice and guidance to professionals and families, initially by telephone and within the home environment.
• Monitor, audit and evaluate service delivery to ensure high-quality advice and support are consistently provided.
• Deputise for the Early Help Manager during periods of absence, including attending management meetings when required.
• Provide advice and guidance to professionals and families, initially by telephone, based on their individual support requirements.
• Identify opportunities to improve service quality, performance and the overall effectiveness of the Early Help Advice Line.

Qualifications:

• Relevant qualification in Social Care, Childcare, Early Years, Family Support, Youth Work or a related discipline would be desirable.

Essentials:

• Knowledge or training in early help assessment, family support and early intervention practices.
• Training in supervision, team leadership or staff management would be advantageous.
• Experience working within Early Help, children's services, family support or a related social care environment.
• Understanding of safeguarding principles and the needs of children, young people and families.
• Experience monitoring service performance, maintaining records and managing relevant data.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K.
• This role requires an Enhanced DBS 

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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