Job Description

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.  

This role is hybrid.

Hiring locations: New York, Los Angeles, Chicago

The Business.

Graduate Program Overview

The CRB Graduate Development Program (GDP) is a non-rotational two-year-program that provides the opportunity to develop a broad knowledge base, varied skills, and diverse network. This program is designed to set you up with a holistic view of CRB with hands-on experience, insight, and opportunities to make an impact and shape your own career.

GDP participants will be immersed in a 1-week-in-person orientation followed by a robust onboarding training learning about various functions within CRB. Our program is designed to provide graduates with a well-rounded understanding of the industry while having the opportunity to deep dive within their respective business area.

Client Advocacy Commercial Lines Overview

Colleagues in this role will support internal clients, working with multiple teams/markets/regions. Graduates may work with assigned external clients under the direction of senior colleagues. External client facing responsibilities expected to be up to 30% as skills develop. As the first point of contact for your clients in all aspects of their insurance program, any claims, wording, coverage or industry news related queries are directed to you, so these are made a priority every day. Outside of ad-hoc client queries, you will likely be working on client renewals, meeting with the broking teams to put together a ‘Market Submission’ document, containing in-depth information about a client’s business including claims information, the classes of business needing renewal and any other supporting information. The broking teams then take these proposals to market.

Love your work.

Responsibilities:

• Support retention of existing book of business, develop, and strengthen client relationships  

• Identifies, engages, and integrates delivery of all WTW global internal resources to deliver an exceptional client experience 

• Support strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. Support recommendation of appropriate solutions throughout the policy term (including acquisition due diligence)  

• Provide outstanding client service with timely and accurate responses to clients. (instead of: Maximizes the profitability of the client account & drive retention of that business  

• I would delete this one for GDPs: In collaboration with the lead client relationship manager, actively expands existing client relationships and supports new business prospecting   

• Engages with sales and broking to understand marketplace changes  

• Supports the fee/compensation agreement process  

• Supports defensive RFP responses    

• Supports the creation of the E365 plan and Client Stewardship report   

• Supports design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules  

• Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources, practice, and industry groups to develop and deliver renewal to clients  

• Ensures Group policy requirements (legal, regulatory & compliance) are met 

Education and Qualifications:

• Able to work legally in the United States indefinitely and without Visa sponsorship

• Intermediate to advance Excel skills

• Proficient in Microsoft Office Suite

• Bachelor’s degree with a minimum of 3.0 GPA

• Date of Graduation between May 2025 – May 2026

• Preferred Majors: Risk Management, Business, Finance, Economics, Accounting, Liberal Arts

Competencies:

• Excellent written & verbal communication skills

• Excellent presentation skills, analytically driven and detail oriented

• Exceptional interpersonal skills

Compensation

The hourly rate being offered for this role is $36.00hr – $40.00/hr USD. This role is also eligible for overtime.

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)

Recruiting tips:

WTW specializes in preparing for the unknown. Here’s how to get ready for the big day: https://careers.wtwco.com/hints-and-tips/

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.