Level AI

EA and Operations Specialist - Bay Area

Level AI  •  California (Onsite)  •  10 hours ago
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Job Description

Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.
 
Role - We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.
 
Responsibilities:
- Provide executive-level support to senior leadership (calendar, meetings, travel)
- Own day-to-day operational workflows that keep the company running efficiently
- Track leadership priorities, KPIs, and action items
- Support hiring operations and onboarding
- Help maintain internal documentation, policies, and operating cadences
Plan and execute leadership and company offsites end-to-end
- Support ad-hoc strategic and operational projects as the business scales
 
Qualifications:
- 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
- Experience supporting senior executives in high-growth environments
- Comfort working with ambiguity and rapidly shifting priorities
- Strong organization, communication, and judgment
- Self-starter mindset with a bias toward action and ownership
- Comfortable working in-office with leadership
 
Why Level AI:
- High-impact, founder-facing role
- Broad ownership and visibility
- Competitive compensation and benefits
- Opportunity to grow with a category-defining AI company
 
Level AI

About Level AI

Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service.

With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth.

Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Mountain View, California
Year Founded
2018
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