Job Description

E T Temporary

Job #:
req37342 Organization:
World Bank Sector:
Administration/Office Support Grade:
ET2 Term Duration: 1 year 0 months Recruitment Type:
Local Recruitment Location:
Bujumbura,Burundi Required Language(s):
English Preferred Language(s): Closing Date:
7/8/2026 (MM/DD/YYYY) at 11:59pm UTC

Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org.

The World Bank Country Office in Burundi is looking for a highly organized, energized, and experienced person capable of operating effectively and discreetly in a very demanding, fast-paced, and culturally diverse environment to serve as an ETT2 Team Assistant. The region attaches importance to creating a supportive work environment, based on the values of teamwork, transparency, trust, client service, and professional excellence. The successful candidate will work under the leadership of the Country Manager and the day-to-day supervision of the Operations Officer who provide supervision and guidance to the ACS (Sectorial, Administrative, and Client Support) staff. Selected candidate will provide administrative and client support to the Operational Staff. The job implies frequent interaction with other institutional units, staff in other locations (locally and internationally), Government officials, consultants, and external organizations.

Roles & Responsibility

The Team Assistant’s duties and accountabilities include, but are not limited to, the following:

(i) Operational and administrative support:

• Use of desktop processing skills to produce complex texts, reports, presentations, charts, figures, graphs, etc., according to World Bank format and distribution.
• Keep abreast of the Organization’s directives and ensure effective processing of all project documents.
• Draft correspondence (standard letters, minutes of meetings, memos etc.) and provide assistance in editing large documents conforming to the Organization’s standards, using proper grammar, punctuation and style and proofread materials.
• Maintain up to date unit project files (both paper and electronic documents) and retrieve data from various sources when needed.
• Prepare folders of documents to be signed, ensure timely clearance, and perform proper distribution, ensuring World Bank classification of documents.
• Coordinate logistics arrangement (videoconference, WebEx, and audio-conference) for meetings organized by Task Team Leaders (TTL) s/he supports including preparation of folders for meetings, follow up with IT team to make sure that the sites connections are well established before the meetings, draft the minutes when needed, organize any other logistics pertaining to the meetings.
• Support Teams on portfolio related tasks including monitoring deadlines, and deliverables and report any issue to the Operations Officer.).
• Execute internal procurement-related processes such as admin portal, liaising with the resource management team as the need arises.
• Undertake ad hoc inquiries requested by CO.

ii) Information Management and Client interaction:

• Extensive coordination with other Bank Group units and frequent liaison with the team members located in different locations.
• Answer internal and external queries on the assigned portfolio or, as necessary, take accurate and comprehensive telephone messages, and route them to appropriate persons to handle.
• Maintain up to date distribution lists, phone/address lists of TTLs/Project Teams s/he is supporting
• Interact with the Anchor units and other AFCC2 Country Management Units on issues related to portfolio

iii) Time management & Logistic planning:

• Coordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information.
• Track assigned tasks/project steps/timetables using modern office management technologies, coordinate with relevant staff, provide assistance and/or information on project-related matters.
• Solve non-routine problems creatively and resourcefully and assist in preparation and logistical planning for various events, e.g., Senior Management visits, conferences, workshops, staff events, negotiations, board presentation and signing, etc.

iv) Other duties:

Serve as a back-up to other staff (Program / Team Assistants) on project and administrative tasks when needed.

Selection Criteria

Attention: Preference will be given to local talent, that is, applicants who are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.

• Minimum bachelor’s degree.
• At least 2 to 3 years’ direct relevant office support experience in a large international or multinational or corporate or public service organization.
• Ability to pass relevant Bank Group tests in place at time of recruitment (e.g. English language, computer applications, etc.).
• Mastery of French and English language (verbal and written).
• Working knowledge of word processing and Microsoft Office suite.
• Good team player with ability to interact tactfully and effectively with staff at all levels.
• Willingness to seek assistance from supervisors/colleagues and learn from them.
• Ability to deal accurately and complete tasks every day according to specific standards.
• Ability to function effectively in multi-disciplinary teams within a matrix management environment.
• Ability to proactively follow through on work priorities and respond creatively to client requests.
• Demonstrated interpersonal skills, initiative, resourcefulness, effective time management, organizational skills and ability to handle confidential information.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results..

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.