Job Description

E T Consultant

Job #: req39243 Organization: World Bank Group Sector: Social Protection Grade: EC2 Term Duration: 1 year 0 months Recruitment Type: Local Recruitment Location: Abuja,Nigeria Required Language(s): English Preferred Language(s): Closing Date: 11/10/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit International Bank for Reconstruction and Development

Background

Nigeria's social protection agenda is supported by a growing World Bank portfolio that is moving from emergency and shock response toward a regular, institutionalized national system. The Operations ETC will support three operations in this portfolio, which are managed by core and extended task teams in collaboration with government counterparts.

NG-CARES AF: The Nigeria Community Action for Resilience and Economic Stimulus (NG-CARES) Program is a World Bank-supported Program-for-Results (PforR) being implemented across the 36 states and the Federal Capital Territory (FCT). The Program aims to strengthen community-level resilience and provide economic stimulus to poor and vulnerable households through coordinated interventions spanning social transfers, livelihood support, community-driven development, enhancement of agricultural production, mitigation of food insecurity, and updating and expanding the State Social Register (SSR). The Additional Financing (AF) will build on the achievements of the parent Program by continuing and deepening these interventions.

NASSP-SU: The National Social Safety-Nets Program Scale-Up (NASSP-SU) supports the continued delivery of cash transfers to poor and vulnerable households and builds on the emergency cash support under NASSP, which reached 10.46 million families after recent major shocks. It relies on federal and state delivery platforms, including the National Social Registry, National Cash Transfer Office, State Operations Coordinating Units (SOCUs), and State Cash Transfer Units (SCTUs).

HOPE-SP: The Household Prosperity and Empowerment – Social Protection Program (HOPE-SP) is a new operation under preparation. It is a PforR with an Investment Project Financing (IPF) component and will be implemented over five years. Its development objective is to establish and institutionalize social assistance and strengthen the sustainability and effectiveness of the social protection system at the federal, state, and Local Government Area (LGA) levels. With Board approval targeted for Q3/FY27, the Program is moving through technical design, stakeholder and state engagement, appraisal, and negotiations.

The Task Teams require dedicated operational and technical support to sustain the quality of implementation and supervision of NG-CARES AF and NASSP-SU, to deliver timely institutional reporting, and to help move HOPE-SP through preparation to approval, signing, and effectiveness. The Task Teams also need to maintain strong engagement with federal and state counterparts and internal World Bank stakeholders. The Operations ETC position provides that support on an ongoing basis.

Objective

The Operations ETC will work under the direct supervision of the Task Team Leaders (TTLs) to provide sustained operational and technical support for the implementation of NG-CARES AF and NASSP-SU and the preparation of HOPE-SP. The assignment is intended to ensure continuity of institutional knowledge, effective Program monitoring and supervision, stakeholder engagement, and timely preparation and reporting in accordance with World Bank standards.

Specifically, the selected Operations ETC will:

• Support the Task Teams in the day-to-day operational management and supervision of NG-CARES AF and NASSP-SU across all 36 states and the FCT, and in the preparation of HOPE-SP;
• Facilitate effective coordination between the World Bank Task Teams and federal and state implementing entities. These include the Federal CARES Support Unit (FCSU), State CARES Steering Committees (SCSC), State CARES Coordinating Units (SCCUs), the Federal Ministry of Humanitarian Affairs and Poverty Reduction (FMHAPR), the National Social Investment Programs Agency (NSIPA), the National Cash Transfer Office (NCTO), the National Social Safety-Nets Coordinating Office (NASSCO), the future HOPE-SP Federal Program Coordination Unit (FPCU) and State and LGA Social Protection Units, as well as Third-Party Monitors (TPMs), the Independent Verification Agency (once appointed), and other key stakeholders;
• Contribute to the monitoring, analysis, and reporting of Program results across the three operations, including disbursement-linked indicators (DLIs) and compliance with the Program Action Plan (PAP);
• Support the management and quality assurance of TPM and independent verification activities and outputs;
• Contribute to knowledge management and institutional learning within the Task Teams and across implementing partners, drawing on lessons from NG-CARES and NASSP and applying them to HOPE-SP design and implementation;
• Provide analytical and research support on social policy issues relevant to the objectives of the three operations and the broader social protection landscape in Nigeria.

Scope of Work and Key Responsibilities

The ETC will be responsible for the following:

Program Oversight, Monitoring and Supervision (NG-CARES AF, NASSP-SU)

• Assist in the preparation, organization, and follow-up of Implementation Support Missions (ISMs), including drafting aide-mémoires, back-to-office reports, and mission briefs specific to each operation;
• Track and maintain an updated consolidated supervision calendar for the three operations, including key milestones, reporting deadlines, DLI verification timelines, and stakeholder meetings;
• Support the review and quality assurance of Implementation Status and Results Reports (ISRs), Country Management Unit (CMU) memos, and other operational documents;
• Monitor compliance with the Program Operations Manuals (POMs), the Environmental and Social Management Framework (ESMF), and other operational guidelines applicable to each operation;
• Assist in the preparation of project papers, restructuring documents, and other formal World Bank documentation as required, including AF-related processing and any restructuring of NG-CARES AF or NASSP-SU;
• Provide operational support to the TTLs and broader task teams in Program supervision, planning, and monitoring of deliverables;
• Contribute to action plans aimed at resolving implementation bottlenecks and track progress against agreed milestones;
• Collect, compile, and analyze financial and technical information to support effective performance management and meet corporate reporting requirements.

HOPE-SP Preparation and Processing Support

• Support the TTL in managing the HOPE-SP preparation timeline through Board approval, signing, and effectiveness. This includes tracking milestones for the Technical Design mission, stakeholder and state engagement, the Technical Design (TD) Review package, technical, fiduciary, and environmental and social assessments, appraisal, and negotiations, and maintaining an up-to-date team action tracker;
• Maintain the operational records for HOPE-SP in the Bank's systems, including the Operations Portal, and ensure that processing steps are completed on time;
• Assist in drafting and reviewing the Program Paper and supporting documents, including the Program Action Plan, results framework and DLI matrix, verification protocols, and Financing Agreement inputs, ensuring consistency across documents;
• Support the organization of design missions, workshops, and consultations with federal institutions, state commissioners, and development partners, including preparation of agendas, briefing notes, presentations, and minutes with agreed actions;
• Support the operationalization of the three-step state entry approach (eligibility, implementation readiness, and disbursement readiness). This includes helping to develop checklists and tracking matrices for the evidence required from each state, such as the approved state social protection policy, domesticated Social Assistance Law, steering committee, budget line, State and LGA Social Protection Units, start-up staff, security and fraud-prevention protocols, Program Implementation Manual (PIM) adoption, a subsidiary loan agreement and legal opinion, and authorized signatories and accounts;
• Support the first-level review of state submissions and flag gaps and risks to the TTL;
• Assist in coordinating inputs from sector specialists (social protection, digital and identification systems, financial management, procurement, environmental and social risk management, legal affairs, and monitoring and evaluation) to ensure that preparation deliverables are complete and aligned with the agreed timeline;
• Contribute to analysis and briefing materials on HOPE-SP design issues, including targeting and benefit design, conditions and co-responsibilities, shock-responsive mechanisms, NISPIS, integrated case management, and sustainable financing.

Results Monitoring and Reporting

• Support the tracking and verification of Program results, including DLIs, intermediate results indicators, and Program Development Objective (PDO) indicators, across NG-CARES AF, NASSP-SU, and HOPE-SP;
• Assist in the preparation and review of DLI verification protocols and supporting documentation for World Bank disbursement decisions;
• Compile and analyze data and evidence from implementing partners, TPMs, the Independent Verification Agency, and management information systems, including NISPIS, to assess Program performance and identify implementation bottlenecks;
• Contribute to the preparation of progress reports, briefing notes, and presentations for World Bank management, the Board, and external stakeholders;
• Assist in the coordination of impact evaluations, surveys, and analytical studies related to the Programs, including the HOPE-SP baseline and impact evaluation and the update of the proxy means test (welfare assessment formula).

Compliance, Quality Assurance and Third-Party Monitoring (TPM) Coordination

• Carry out first-level checks of packages for declarations of effectiveness and eligibility submitted by federal and state entities, checking that documentation is complete and complies with Program requirements;
• Monitor compliance with operational policies and flag issues for TTL attention in a timely manner;
• Maintain a TPM tracking matrix to monitor submission timelines, report quality, and follow-up actions arising from monitoring findings;
• Support the Task Team in following up on corrective actions recommended by TPMs, and later by the Independent Verification Agency, with the FCSU, FPCU, and relevant state units;
• Contribute to the continuous improvement of TPM and verification methodologies, tools, and reporting templates, incorporating lessons from experience with NG-CARES and NASSP-SU;
• Support follow-up on grievance redress, fraud and corruption reporting, security, and gender-based violence (GBV) and sexual exploitation and abuse/sexual harassment (SEA/SH) risk-management arrangements as they apply to each operation.

Coordination and Stakeholder Engagement

• Participate in routine meetings with the Country Management Unit (CMU) and Practice Manager (PM), preparing agenda items and follow-up action trackers as needed;
• Conduct regular progress review meetings with the Project Implementation Units (PIUs) and other stakeholders to track timely implementation of activities and progress toward project results;
• Support coordination and communication among the Task Teams and internal and external stakeholders to promote sustainability, and track agreements and deadlines;
• Maintain active internal partnerships with relevant Global Practices, Legal (LEG), and Communities of Practice (CoPs) to facilitate cross-cutting Program support;
• Support the Task Teams in engaging with government counterparts on social policy reforms and systems strengthening initiatives linked to the three operations, including the national social protection policy, the Social Assistance Law, institutional arrangements, and domestic financing of social protection;
• Support coordination across the three operations to promote consistent use of common systems (NISPIS, the social registers, and the National Identification Number (NIN)) and procedures and avoid duplication or overlapping beneficiary coverage;
• Liaise with federal and state government counterparts on operational and administrative matters as directed by the TTLs.

Document Preparation and Review

• Review other project documents (e.g., component handbooks, operational manuals, the PIM, standard operating procedures, administrative handbooks) for quality, alignment with World Bank Program Papers, Project Appraisal Documents, and Financing Agreements, and consistency with project implementation plans;
• Prepare technical notes, briefing materials, and PowerPoint presentations in response to ad hoc requests from the TTLs and task teams;
• Support the preparation of materials for workshops, training sessions, and stakeholder consultations.

Ad Hoc and Emerging Tasks

• Respond to ad hoc requests from the TTLs and broader task teams, including preparation of correspondence, data summaries, and other operational outputs as needed.

Deliverables

• The selected ETC will be expected to produce, contribute to, or facilitate the following on an ongoing basis:
• Timely and high-quality drafts of ISRs, aide-mémoires, management letters, and CMU memos for NG-CARES AF and NASSP-SU in line with the supervision calendar;
• An updated consolidated operations tracker and calendar covering supervision, DLI verification, and HOPE-SP processing milestones;
• Draft inputs to HOPE-SP preparation documents (Program Paper annexes, Program Action Plan, DLI matrix and verification protocols, and Financing Agreement inputs) and up-to-date Operations Portal records;
• State eligibility and readiness tracking matrices, first-level review reports, and checklists covering HOPE-SP state entry and effectiveness and eligibility packages under the other operations;
• TPM and verification tracking matrices and summaries of corrective-action follow-up;
• Meeting notes, action trackers, and briefing documents for CMU, PM, and stakeholder engagements, including HOPE-SP workshops and missions;
• Technical notes and presentations on Program implementation and design issues as required.

Responsibilities

World Bank Task Team Responsibilities

• Provide the ETC with timely access to all relevant Program documents, data, systems, and stakeholder contacts, including materials from NG-CARES AF, NASSP-SU, and the HOPE-SP design process;
• Designate a direct supervisor from among the TTLs or co-TTLs to provide day-to-day guidance, feedback, and performance oversight;
• Facilitate the Operations ETC’s participation in relevant Task Team meetings, missions, and internal discussions;
• Review and provide timely feedback on all deliverables submitted by Operations ETC;
• Ensure the Operations ETC has access to World Bank systems and tools (e.g., Operations Portal, SharePoint, Teams) necessary for the assignment.

Operations ETC Responsibilities

• Carry out all tasks outlined in the Scope of Work with professionalism, diligence, and adherence to World Bank standards and code of conduct;
• Maintain strict confidentiality with respect to all Program-related information, data, and internal communications, including pre-decisional information on HOPE-SP;
• Proactively communicate progress, challenges, and risks to the TTLs and seek guidance as needed;
• Ensure all deliverables are submitted on time and to the required quality standard;
• Comply with all World Bank policies and procedures, including those related to procurement, financial management, environmental and social safeguards, and anti-corruption;
• Maintain constructive and professional relationships with all stakeholders, including government counterparts, TPMs, and development partners.

Selection Criteria

• A master’s degree in business administration, management, law, humanities, social sciences, or an equivalent field, and a minimum of five years of relevant professional experience, or an equivalent combination of education and experience. A bachelor’s degree with significant relevant experience may be considered in lieu of a master’s degree.
• Experience working collaboratively within a supervision team focused on the design and implementation of social protection systems and programs for poor and vulnerable populations. Technical expertise in data analysis and report writing is essential.
• Language: Excellent written and oral communication skills in English are essential.
• Interpersonal skills: Strong organizational and administrative skills. Demonstrated ability to work effectively and sensitively in teams and with government counterparts. Enthusiasm, commitment to work, a positive attitude, and persistence in achieving results.

Supervision and Reporting Arrangements

The Operations ETC will report directly to the TTLs for NG-CARES AF, NASSP-SU, and HOPE-SP and will work in close collaboration with other task team members based in Washington, D.C., the Africa Region, and the Nigeria Country Office. Day-to-day supervision may be delegated to a co-TTL or Senior Social Protection Specialist as designated by the TTLs. Regular check-ins will be held with the TTLs to review progress, priorities, and emerging needs, and workload will be prioritized across the three operations in line with the supervision and processing calendar.

Duration and Level of Effort

This is an ETC appointment with an initial contract period of twelve (12) months, subject to renewal based on satisfactory performance and continued operational need. The assignment is based in the Nigeria Country Office, with periodic travel to states and field locations as required by Program supervision and preparation needs.

Selection Note

This recruitment is non-competitive. The candidate has been identified based on demonstrated familiarity with NG-CARES Program operations, established working relationships with the task team and key counterparts, and continuity of institutional knowledge that is critical to the effective supervision of NG-CARES AF and NASSP-SU and the timely preparation of HOPE-SP.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

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