Job Description

E T Consultant

Job #: req38316 Organization: World Bank Sector: Grade: EC2 Term Duration: 1 year Recruitment Type: Local Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): English Closing Date: 9/17/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank Group (WBG) provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please visit www.worldbank.org.

ET Consultant – Learning and Communications

Strategy, Learning, and Operations Team (KTCSL) | Climate Department | World Bank Group

Background

The World Bank Group's Climate Department plays a central role in advancing the WBG's climate agenda, integrating climate considerations across operations, partnerships, and knowledge work. Within the Climate Department, the Strategy, Learning, and Operations team (KTCSL) is responsible for driving the Department's knowledge management, learning, and internal communications agenda — ensuring that staff, clients, and partners have access to the knowledge, skills, and information they need to deliver impactful climate outcomes.

KTCSL manages a portfolio of learning programs targeting both internal staff and external clients, including flagship initiatives such as the Sustainable Finance Leadership Course (SFLC) and an expected pipeline of client-facing climate learning programs. In parallel, the team provides strategic communications support to Climate Department leadership on knowledge and learning matters.

To strengthen delivery of this agenda, KTCSL is seeking an ET Consultant – Learning and Communications to support the design, delivery, and continuous improvement of its learning programs and to provide internal leadership communications support.

Objective

The objective of this position is to provide dedicated technical and operational support to KTCSL's learning and communications functions, ensuring the effective design and delivery of face-to-face (F2F) learning programs and supporting high-quality internal communications on knowledge and learning topics.

Scope of Work

Under the supervision of the KTCSL Team Lead, the ET Consultant will undertake the following tasks:

Learning Program Design, Delivery, and Improvement

• Lead and support the end-to-end design, planning, and delivery of Climate Department face-to-face (F2F) learning programs, primarily the Sustainable Finance Leadership Course (SFLC), as well as other future client learning initiatives.
• Support design, planning and delivery of Climate Department client and external learning programs including the Sustainable and Resilient Finance Program (SURF), the Sustainable Finance Knowledge Center for Africa (SFKC) and others.
• Apply adult learning principles, instructional design best practices, and stakeholder feedback to continuously iterate and improve program content, structure, facilitation approaches, and participant experience.
• Coordinate with internal subject matter experts and stakeholders to develop high-quality session content, case studies, and learning materials.
• Manage logistical and operational aspects of F2F program delivery, including venue coordination, participant communications, scheduling, and virtual/on-site facilitation.
• Design and administer pre- and post-program assessments and learning evaluations; analyze results and prepare summary reports with actionable recommendations for program improvement.
• Track and report on learning program key performance indicators (KPIs) and contribute to results measurement for the Climate Department's learning portfolio.
• Support the scoping and development of new and/or revised climate learning programs, including needs assessments, stakeholder consultations, and program design workshops.
• Support the design and delivery of retreats organized by and for the Climate Department.
• Proactively engage with the broader WBG learning community to benchmark Climate Department programs against internal and external best practices.

Internal Leadership Communications Support

• Provide strategic communications support to Climate Department leadership, with a focus on knowledge and learning topics, including drafting, editing, and packaging key messages for internal audiences and subscriber-based internal newsletters including Climate Matters and Seal the Deal.
• Prepare high-quality written communications campaigns and products, including emails, leadership notes, staff announcements, briefing materials, presentations, and talking points related to knowledge management and learning initiatives.

Knowledge Management and Associated Support

• Contribute to programmatic planning for KTCSL's knowledge and learning agenda, including supporting annual workplan development, activity tracking, and reporting.
• Support knowledge asset management activities, including organizing and maintaining learning resources, documentation, and templates in shared repositories.
• Support change management and adoption initiatives related to new learning platforms, tools, or practices as they are introduced within the Climate Department.
• Support the integration of AI products into knowledge and learning workflows and projects.

Selection Criteria

Selection Criteria

Education

Master's degree in a relevant discipline or related field

Experience

• Minimum 5 years of relevant professional experience in learning program design and delivery, talent development, and internal communications, ideally with leadership experience.
• Demonstrated experience designing, delivering and facilitating WBG Climate Department face-to-face learning programs, ideally blending technical, operational, and leadership training in private sector-focused training, with the ability to incorporate public sector elements as necessary.
• Proven experience interfacing directly with external and internal clients to create knowledge & learning events and programs.
• Experience developing communications materials for senior leadership in the WBG Climate context.
• Experience working on climate, sustainable finance, or related development topics is required.

Technical Competencies

• Programmatic Planning and Management: Solid understanding of KM principles; ability to contribute to programmatic solutions and solicit and incorporate feedback on learning and KM activities.
• Develop and Deliver Knowledge Services: Strong ability to design and deliver knowledge services and learning programs with minimal guidance; demonstrated skill in supporting the transfer of knowledge and skills to teams and clients.
• Collaboration and Partnerships: Strong organizational and facilitation skills; ability to proactively engage user communities, manage working groups, and build collaborative networks across organizational boundaries.
• Change Management, Adoption, and Facilitation: Experience promoting effective learning behaviors and participation; ability to capture and share lessons learned and apply behavioral insights to improve program outcomes.
• Technical Literacy: Familiarity with KM and learning technology platforms; ability to support communications campaigns that articulate the value of knowledge and learning to diverse audiences.
• Knowledge Asset Management: Ability to apply content classification and organization principles to manage learning and knowledge resources in shared platforms and repositories.

Cross-Cutting Competencies

• Communication and Influencing Skills: Demonstrated ability to tailor communications to diverse audiences; strong analytical and professional writing ability in English; ability to package complex information clearly and compellingly.
• Integrative Thinking: Ability to work across sectoral and thematic boundaries; synthesizes inputs from multiple sources to support coherent program delivery.
• Policy Dialogue Skills: Ability to communicate findings and recommendations effectively to internal stakeholders and, where relevant, external clients and government counterparts.
• Knowledge of Development: Familiarity with WBG structure, operations, and development initiatives; ability to situate learning and communications activities within the broader institutional context.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

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