CHANEL

E-Marketplace Professional

CHANEL  •  Republic of Korea (Onsite)  •  2 months ago
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Job Description

계약기간 : ASAP - 2026년 12월 30일

Job Purpose:

This position assumes responsibilities of leading the development of F&BP e-business in particular e-market place channel by: setting up a clear roadmap not only e-business channel but also the entire digital ecosystem to accelerate the sales development of an existing platform & identify new opportunities - building strong & long term partnerships with operators to get analytics and customer data - building a winning mindset across different departments (communication, marketing, e-business, CX teams in the head office) - working in close collaboration with Global & Regional teams to develop new initiatives and relevant assets – planning & monitoring budget of e-marketplace activities as well as P&L – planning & execution by understanding of external touchpoints and customer journey for acceleration not only business figures but also customer data acquisition and utilization

Key Responsibilities:

  • Planning e-marketplace budget & campaign roll-out plan
  • Build up insight of brand online customer, propose digital marketing strategy to division & corporate team based on the e-marketplace analysis
  • Create and develop innovative initiative for sustainable growth of e-marketplace
  • Communicate with Global & Regional team about e-marketplace campaign and project plan
  • Preparing launch phase for e-marketplace boost up & omni-channel activation
  • Collaborate with CX team to set up e-marketplace member acquisition and retention plan, drive project for luxury customer and omni-journey experience
  • Closely work with paid & owned media team to draw seamless digital client journey within e-marketplace platform
  • Monitor the data to define the strategies to increase client value
  • Monitor the data to plan on segmentation and set the target to engage with e-marketplace customers

Role Specifications:

Academic / Professional Qualification

  • University graduate (or equivalent)

Work Experience

  • +3-year experience in online MD, CRM, E-Retail or E-Commerce (luxury/beauty/online platform)
  • Hands-on experience and familiar with Digital Marketing
  • Experience working with cross-functional & Global team

Required Competencies

  • Strong business analysis and problem-solving skill
  • Ability to lead and deliver result in a competitive, fast-evolving environment
  • Digital mindset and omni-channel customer behavior understanding
  • Excellent communication skill both written and verbal
  • Strong negotiation skill
  • Computer / digital literacy (MS Office, on-line business/communication)
  • Professional command of written and spoken English

Key Interactions / Stakeholders:

Internal

  • Local parties : marketing, media & digital communication, e-business, CCC and E-logistics
  • Global & Regional: e-business team, Artistic Direction

External

  • E-marketplace partners
CHANEL

About CHANEL

Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide.​

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As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.​

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Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.​

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Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.​

Industry
Fashion & Apparel
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
Unknown
Website
chanel.com
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