Minimum Qualifications

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  8 years of hands-on experience in Articulate and SoftChalk development and content conversions.
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  8 years of proficiency with e-learning authoring tools (e.g., Articulate Storyline, Rise), LMS platforms, and content development tools, including working knowledge of accessibility standards (e.g., WCAG), usability principles, and organizational branding requirements.
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  8 years of experience in instructional design, e-learning development, training analysis, or application support delivering complex, enterprise-level training solutions.
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  6 years of experience analyzing business and user requirements, including feasibility, scope, and effort estimation, with proven ability to convert legacy training content (e.g., SoftChalk) to modern platforms (e.g., Articulate).
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  6 years of demonstrated experience designing, developing, testing, and implementing interactive e-learning, microlearning, and on-demand content.
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  4 years of strong written and verbal communication skills, including the ability to translate technical content into clear instructional materials.
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  3 years of experience conducting quality assurance testing, incorporating feedback, and refining instructional deliverables.
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  3 years of experience providing knowledge transfer and supporting long-term sustainability of training programs.
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  3 years of experience developing and/or testing for Web Content Accessibility Guidelines (WCAG), with knowledge of WCAG 2.1 (AA).

Preferred Qualifications

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  3 years of strong application of instructional design methodologies (e.g., ADDIE, adult learning principles), with experience translating complex system functionality (e.g., Salesforce+Conga CLM) into clear instructional materials.
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  1 year of experience developing training for contract management or case management systems.
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  1 year of experience in government, higher education, or enterprise-scale digital platforms.

Additional Requirements

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  Any travel, per diem, parking, and/or living expenses are the sole responsibility of the candidate.
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  Candidate may be required to work outside normal business hours, including evenings, weekends, and holidays, as requested and pre-approved by DFPS.

Work Location and Schedule

Location: 4900 N. Lamar Blvd, Austin, TX 78751