E- Commerce Trading Manager – Responsibilities Overview
The E-Commerce Trading Manager is responsible for driving the commercial performance of the website and app. This role ensures product, pricing, and promotional strategies are planned & executed effectively, with a focus on conversion, sales growth, category performance, and delivering a best-in-class customer journey.
Trading & Commercial Planning
Leads the development and execution of the weekly/monthly trading calendar.
Ensures all campaigns, promotions, and key product/brand launches align with business objectives.
Reviews daily & weekly sales performance, making data-driven decisions.
Owns category P&L and manages performance targets, allocating budgets effectively across campaigns and promotions.
Contributes to strategic decisions on seasonal planning, assortment, and pricing strategies.
Merchandising & Product Performance
Oversees product assortment & onsite merchandising, ensuring category pages, search & navigation align with commercial priorities.
Regularly reviews bestsellers, stock levels, and product visibility to maximise sales opportunities.
Works closely with Head of Buying & Operations to ensure alignment between buying & commercial decisions and prioritisation at category/sub-category level.
Conducts landing page and onsite optimization to improve conversion rates and Average Order Value (AOV).
Regularly reviews category/sub-category performance and implements improvements.
Promotional Execution
Works with marketing & design teams to deliver commercial campaigns & promotions onsite.
Ensures accuracy and timeliness of all promotional pricing, product tagging, and banner placements.
Monitors promotional effectiveness and optimizes campaigns for maximum ROI.
Collaborates with marketing teams on paid campaigns (Meta, Google, TikTok, Snapchat) to boost category performance.
Analytics & Optimisation
Monitors KPIs including (but not limited to) conversion, AOV, sales, and category performance, implementing tests and enhancements to improve trading outcomes.
Works with analytics to identify opportunities and resolve underperforming areas (products, categories).
Conducts A/B testing and experiments to continuously improve category and campaign performance.
Provides insights and recommendations to senior stakeholders to enhance commercial performance.
Cross-Functional Collaboration
Works closely with Marketing, Content, Performance Marketing, and Buying teams to ensure alignment across campaigns and business objectives.
Partners with product content and design teams to optimize onsite presentation, merchandising, and promotional assets.
Ideal Candidate Profile
Experience: 5+ years in eCommerce trading, category management, or retail merchandising, ideally with online marketplace exposure.
Digital & Analytical Skills: Comfortable with eCommerce platforms (Shopify, Magento, or similar), analytics tools (Google Analytics, Tableau, Excel), and understanding of full-funnel marketing.
Optimization Mindset: Continuously seeks opportunities to improve site performance, campaigns, and promotions.
Ownership & Leadership: Proactive, accountable, and capable of taking ownership of category P&L and delivering results.
Collaboration & Communication: Strong verbal and written communication skills; able to work across multiple teams and present insights clearly.
Education: Bachelors degree in business, Marketing, eCommerce, or related field.
Key Stakeholders
Primary: Head of Marketing & Trading; Head of Buying & Operations; Marketing & Content Manager; Performance Marketing Manager Secondary: Product Content Specialist
SwanGlobal values relationships. We understand that humans organising themselves for goals larger than themselves is at the heart of the progress of civilization. For this end, we are here to facilitate organisations and individuals coming together.
We do this by taking out the mundane admin-intensive work that comes with human-resource management. This allows our clients to focus on strategic initiatives, and let’s our candidates focus on honing their skills.
Servicing global clients in the world's largest sectors. Headquartered out of the prime district of Doha, we are one of Qatar’s fastest growing staffing & recruitment companies. Since 2014, we have equipped over 240 companies with over a 250,000 staff, clocking over 24 million person-hours of work. The SwanGlobal team ensures staff onboarding of suitable candidates within 04-06 weeks.
We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.
We are proud to say that almost every construction company in Qatar has Swan staff building their business. As we grow roots in a wider business ecosystem we have staffers, on our payroll, in Oil & Gas, Retail, Hospitality, Event Staffing and many more.
The Swan Global team ensures staff onboarding of suitable candidates within 04-06 weeks.
We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.
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