H Mart

E-Commerce Specialist (Business Success)

H Mart  •  $77k - $98k/yr  •  Carlstadt, NJ (Onsite)  •  5 hours ago
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Job Description

Responsibilities but not limited to:

  • Analyze the workflow and integration between the systems and look for opportunities for improvement
  • Communicate directly with solution providers to improve and/or solve complex technical issues
  • Respond to Jira tickets and (IT ticketing System) to solve and define technical issues with VTEX , Autostore & B1.
  • Create and manage internal user guides for VTEX, Autostore & B1
  • Optimize site functionality and navigation to enhance user experience leading to increased conversion rates
  • Identify and analyze customer behavior trends, sales data, website traffic using Google Analytics to broaden business opportunities
  • Collaborate with the sales team to align e-commerce strategies with overall sales goals
  • Partner with the customer support team to address issues and improve the overall customer experience

Qualifications / Skills:

  • Bachelor's degree preferred (not required)
  • IT knowledge, especially front-end and back-end e-commerce systems
  • At least 4-5 years of relevant IT/e-commerce experience preferred
  • Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools (e.g., Google Ads, Facebook Ads)
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Experience with Google Analytics or other metrics platform preferred
  • Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams

Benefits:

  • Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
  • 401 (k) Retirement Plan with up to 5% match per company policy
  • Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
  • BTA Insurance (Business Travel Accident Coverage)
  • Company provided lunch
  • Paid-time off (PTO) and Paid Holidays per company policy
  • Celebration & Condolence Benefits per company policy
  • Smart Card: Earn additional 4 points to the standard $1 = 1 point
  • Holiday Gift certificates per company policy
  • FSA (Flexible Spending Account) per company policy
  • DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours: 8:30 AM - 5:30 PM, Mon-Fri

Salary Range: $76,650 - 97,950

H Mart

About H Mart

H Mart is the largest Asian supermarket chain in America and is the pioneer of Asian food in America. Starting in 1982 with a single store in Woodside, Queens, H Mart has grown to include more than 97 stores across the United States. H Mart is America’s premier Asian food destination and provides groceries and everyday essential needs as well as upscale products. H Mart offers a full line of Asian foods as well as a broad range of Western groceries to complement its full scale offering to that of a traditional supermarket. H Mart is also known for its innovative new food halls which are an extension of over 30 years of providing eateries in its stores.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Lyndhurst, NJ
Year Founded
1982
Website
hmart.com
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