Job Description

Real people Recruitment is recruiting for a skilled and enthusiastic E-Commerce Specialist to join our clients team in Ballycoolin, Dublin 15. The ideal candidate will have hands-on experience managing and optimizing e-commerce platforms, preferably with E commerce software, such as Evo X or a similar system. This role is crucial for enhancing the company's online presence, driving sales, and ensuring a seamless digital shopping experience for our customers.

Job Title: E-Commerce Specialist
Industry: Office Supplies and Office Furniture
Location: Ballycoolin, Dublin 15
Salary Range: Competitive, based on experience

Key Responsibilities:

1. E-Commerce Platform Management:

   • Manage and maintain the company’s e-commerce platform, ensuring it is fully operational and optimized for performance.
   • Oversee product listings, descriptions, pricing, and promotions to ensure accuracy and appeal.
   • Utilize E-Commerce systems, (Evo x, or similar) to streamline operations, manage inventory, and enhance customer interactions online.

2. Content and Merchandising:

   • Create and update engaging website content, including banners, promotions, and seasonal campaigns.
   • Implement best practices for SEO to improve website rankings and visibility.

3. Order Fulfillment and Tracking:

   • Monitor online orders, ensuring accurate fulfillment and on-time delivery in coordination with the warehouse team.
   • Address and resolve customer queries or issues related to e-commerce transactions.

4. Analytics and Optimization:

   • Use analytics tools to monitor website traffic, user behavior, and sales performance.
   • Identify trends and areas for improvement, implementing data-driven strategies to enhance conversion rates.

5. Technical Support and Upgrades:

   • Collaborate with IT and third-party providers to troubleshoot and resolve technical issues.
   • Keep the e-commerce platform up to date with the latest features, plugins, and security protocols.

6. Collaboration with Teams:

   • Work closely with the marketing and sales teams to align digital initiatives with broader company goals.
   • Provide training and support to internal teams on e-commerce processes when necessary.

Required Qualifications and Skills:

• Experience:

  • Proven experience in e-commerce management, with hands-on knowledge of EVO X software or a similar platform.
  • Familiarity with office supplies and/or office furniture industries is a plus.

• Technical Expertise:

  • Proficiency in e-commerce software, inventory management systems, and CMS platforms.
  • Understanding of SEO, digital marketing, and web analytics tools (e.g., Google Analytics).

• Communication and Problem-Solving:

  • Strong communication skills to liaise with customers, internal teams, and external providers.
  • Analytical mindset with a knack for identifying and solving problems effectively.

• Organization and Attention to Detail:

  • Ability to manage multiple projects and deadlines with precision.
  • Strong focus on maintaining accurate and up-to-date product information.

What We Offer:

• Competitive salary reflective of your skills and experience.
• A collaborative and innovative work environment in Ballycoolin, Dublin 15.
• Opportunities for professional development and career progression.
• Employee discounts on our range of office supplies and furniture.

If you are passionate about e-commerce and have experience working with EVO X software or similar platforms, we’d love to hear from you!

To Apply: Please submit your CV and a cover letter highlighting your e-commerce expertise and familiarity with EVO X (or equivalent systems) via the link below.

Join us and play a vital role in driving our digital success!