Goodwill Industries of the Inland Northwest

E-Commerce Shipping Clerk - Spokane, WA - Full &/or Part-time/Hourly

Goodwill Industries of the Inland Northwest  •  $17.40/hr  •  Spokane, WA (Onsite)  •  2 hours ago
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Job Description

Closes: 10/25/26 - Spokane, WA - Full &/or Part-time/Hourly

Wage: $17.40 p/h

Employment Benefits: https://discovergoodwill.org/benefits/

NOTE: Please apply early, as this job posting is subject to removal before the deadline if sufficient number of qualified applications are received. Thank you.

Summary:

Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check.

Essential Duties and Responsibilities include the following:

  • Provide excellent customer service.
  • Must demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.
  • Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed.
  • Acquire boxes from donated goods for shipping, to minimize costs.
  • Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials.
  • Produce End of Day Reports from current shipping vendor website or other carriers as directed.
  • Provide and prepare accurate shipping records of merchandise sent out.
  • Assist with store merchandise returns as directed.
  • Act as back-up E-Commerce Associates when/as directed.
  • Track packages through tracking numbers.
  • Attend mandatory training and facility/store meetings.
  • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
  • Work collaboratively with Workforce Development and Social Services to provide participant services.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Other duties as assigned.
Goodwill Industries of the Inland Northwest

About Goodwill Industries of the Inland Northwest

Together, we create opportunities that changes lives and strengthen communities.

Since 1939, we've been serving the Inland Northwest by helping people become independent and self-sufficient through our social service programs. We help people who have barriers to employment through training, work assessment, and job development. We help people who are homeless, or about to become homeless, get into stable housing. And we help people who are on a fixed income manage their finances so that they have stable housing and necessities. Every year, we serve thousands of people in eastern Washington and northern Idaho.

Our programs are funded primarily through the sale of donated items in our retail and online stores. Out of every dollar earned from the sale of donated goods in retail and online stores, 85 cents funds our social service programs.

Each year, we keep more than 20 million pounds of textiles, books, shoes, dishes, sporting goods, furniture, computers, lamps, electronics and more out of our Inland Northwest landfills. We use the items people don't want anymore to fund life-changing programs. We maximize the power of donated goods through sales in our retail and online stores, then in our Outlet Store, and finally through Salvage and recycling. We look to protect the triple bottom -- our people, our planet, and the profit that funds our programs -- through strategic planning and best practices.

We believe in the value of each and every individual. We treat all people with dignity and respect. We put people first, and believe in the potential of individuals to make positive changes in their lives. We pursue and celebrate diversity. We believe in giving a hand up, not a hand out.

We embrace innovation, continuous improvement, creativity, collaboration, and change.

We honor our heritage by being socially, professionally, financially, and environmentally responsible.

Industry
Nonprofit & NGOs
Company Size
51-200 employees
Headquarters
SPOKANE, Washington
Year Founded
1939
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