Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group’s Commercial Planning Team has an exciting career opportunity for a full time E-Commerce Senior Analystreporting to the Senior Manager, Marketing Analytics.
This position will be working onsite from Miami.
We are seeking a skilled Sr. Analyst eCommerce Analytics & Reporting to join our Central Analytics team. The ideal candidate will be responsible for analyzing eCommerce data, generating insightful reports, and providing actionable recommendations to enhance our online sales performance
Essential Duties and Responsibilities
Data Strategy & Leadership:
Collect, analyze, and interpret eCommerce data from various sources.
Develop and maintain regular reports and dashboards to track key performance indicators (KPIs).
Identify trends and provide data-driven insights to optimize the online shopping experience.
Collaborate with their Manager and other stakeholders to support decision-making.
Monitor and report on the performance of digital marketing campaigns.
Performance Analysis & Optimization:
Analyze website traffic, conversion metrics, leads and sales data.
Identify trends, opportunities, and areas for improvement.
Provide insights to optimize marketing campaigns, user experience, and sales funnels.
Reporting & Dashboards:
Design and maintain dashboards and reports for executive leadership and stakeholders.
Ensure data accuracy, consistency, and timely delivery.
Cross-functional Collaboration:
Work closely with Marketing, Product, UX, and Merchandising teams to align analytics with business goals.
Support A/B testing, personalization, and other initiatives with data-driven insights.
Tools & Technologies:
Utilize tools such as Google Analytics, Adobe Analytics, SQL, Tableau/Power BI, and other relevant platforms.
Stay updated with emerging trends and best practices in eCommerce analytics.
Qualifications, Knowledge and Skills
Bachelor's degree in Business, Marketing, Data Science, or a related field.
5+ years of experience
Proven experience in web/eCommerce analytics and reporting.
Proficiency in analytical tools such as Google Analytics, Adobe Analytics, Excel, and BI/data visualization software.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and presentation skills.
Experience with eCommerce platforms.
Knowledge of SQL and digital marketing strategies.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
No immigration sponsorship offered.
Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.
At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us!
Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity.
Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet traveling to more than 800 destinations worldwide.
Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Find out more here - https://www.royalcaribbeangroup.com/bluegreenpromise/
Link to the careers page: https://careers.royalcaribbeangroup.com/
