Job Description

Why You’ll Love World Market

You won’t find a store and team like this anywhere else!We're passionate about our mission to delight customers with a unique, ever-changing marketplace of products from around the world.Our assortment is curated withstylish home décor, quality furniture, thoughtful gifts,time-honored handicrafts,and international food and beverage favoritesFrom handpicked finds to heartfelt teamwork, World Market is where uniqueness isn’t just celebrated—it’s what sets us apart. 

Our team means the world to us!We value authenticity, empowerment and respectand we take pride in what we do If you’re lookingforacollaborative,fast-movingenvironmentwhereyour contributions are valued,growth is supportedand you canhave a little fun—you’ve found it!  

When you join our team, you’ll enjoy: 

• Benefits that support health, financial security, and personal life needs.Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, and more!
• Paid vacation and paid sick time
• 401(k) plan with Roth option and company match
• Employee Assistance Program andwellness resources to be and do your best
• Sample Sales and up to 30% shopping discount on our uniquefindsfor you and your designated shopper
• Work life balance and work from home flexibility
• Working with a team who thinks the world of you 

What You’ll Do

TheE-commerce teamis responsible fordriving an aggressive omni-channel retail vision at World Marketand sits at the forefront of growth for our brand. This fast-paced, dynamic team is focused on innovating our currentEcommerce experience to become a best-in-class digital experience for our customers.

As the E-commerce Production Category Associate, you willserve asthe subject matter expert for yourecommerce business categories - owning how products are set up, presented, discovered, andultimately performonline.You’lltranslatebuying andmerchandising strategies intoaccurateandcompellingonsite experiences while ensuring everySKUand product display page in your category is configured and displayed to the highest standard.

You'llpartner closely with MerchandiseBuyers, Inventory, Ecom Production, and Site Merchandisingteamsto drive both day-to-day execution and long-term category optimizations.You’llassessproductand categoryperformance,analyze customerpurchasingtrends,andidentifyopportunities toenhance discoverability andimprovecustomerexperience to increase revenue, conversion, and overall category growth.

If you love combiningdata,product knowledge,and customer experience with cross-functional collaboration to create best-in-class and frictionless shopping experiences, this role puts you at the center of making it happen.

We are currently hiring for two E-commerce Production Category Associate roles:

EcomProduction Category Associate -Furniture, Outdoor, Textiles, Home Accents

Ecom Production Category Associate -Gourmet, Seasonal Home Decor,Kitchen/Tabletop, Boutique

Essential Duties & Responsibilities

ProductKnowledge&Product Display Customer Experience

• Serve as the category product expert, owning the front-end product display and overall customer experience
• Attendandparticipatein merchandising presentations to align on core, seasonal, and strategic assortment direction
• Apply key product knowledge to improve selling and conversion performance based on assortment strategy, growth initiatives, channel availability, and industry benchmarks
• Collaborate with merchandising and inventory teams to translate categoryobjectivesinto optimized category and product page shopping experiences by understanding inventory and fulfillment tactics and opportunities
• Partnerwith buying and production teams todetermineoptimalSKU setup(single, multi-variant, sets,bundles, collections)
• Own end-to-endQA, validation,and optimizationofsku,set,bundle,and collection configuration to ensurecomplete andaccuratefront-endpresentation
• Collaborate with product management, tech, and operations teams to troubleshoot and resolve issues, improve internal processes, and influence customer-facing functionality
• Lead,maintain, and refineproduct attribution and categorizationstrategiesin partnership with ecommerce merchandising and production teams
• Monitor VOC tools and customer feedback toidentifyissues, drive fixes, and recommend optimizations across product pages and category experiences

Site Merchandising

• Drive productcategorization, filters, sorting, and taxonomy improvements to strengthendiscoverabilityand overall site experience
• Collaborate with ecommerce site merchandisers on seasonal shops, trend pages, search experiences, and cross-category initiatives
• Apply SEO/GEO best practices to improve organic visibility across search, navigation, and product detail pages
• Partner with site merchandisers, marketing, and creativeas neededto influence and shape content strategies

Reporting &DataAnalysis

• Analyze product category performance using financial reporting and data tools
• Execute weekly, monthly, seasonal, and ad hoc reporting and analysis toidentifycategoryand shopping behavior opportunities, sharing insights with ecommerce and cross-functional partners
• Contribute to seasonal hindsightreports by summarizing wins, learnings, and opportunities for future improvement

Remote Work Location:

This is a fully remote position, with responsibilities that require strong communication skills and the ability to thrive in a virtual work environment. Ideal candidates will be based in the Pacific Time Zone.

Experience & Skills You’ll Bring

• 2-3 years of experience in ecommerce, site merchandising, merchandise buying, product setup, or related digital role with demonstrated ownership of a defined business scope
• Experience in omnichannel environment preferred
• Understanding of omnichannel workflows, dropship operations, and digital assortment planning
• Proficiency in retail math and business performance analysis
• Strong verbal and written communication skills, including presenting insights to cross-functional partners
• Advanced Excel skills with ability to manage large datasets across multiple reporting tools (v-lookups, pivot tables, cubes, data audits and validation)
• High attention to detail with experience managing complex data and product setup
• Strong organizational skills with the ability to manage multiple tasks, deadlines, product flows, and category priorities
• Solid foundation of digital merchandising and customer experience best practices
• Proven ability to use competitive and business insights to prioritize and execute front-end experiences
• Experience with Salesforce Commerce Cloud or similar enterprise ecommerce platform preferred
• Experience with site analytics and business intelligence tools (Adobe Analytics, Tableau, or similar tools)
• Experience with project management platforms (Asana, Smartsheet, Jira, or similar platforms)

CA Pay Range is $72,000 - $75,000 annually

#LI-LO1

#LI-Remote

Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.

Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.

If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:

Phone: 1-833-680-2399

Email: hrsupport@worldmarket.com

This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.

An Equal Opportunity Employer

It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.