Job Description
HIRING: E-Commerce Operations / Publishing Virtual Assistant
We are looking for a highly organized, detail-oriented, and reliable E-Commerce Operations / Publishing Virtual Assistant to support a US-based client with Amazon Kindle Direct Publishing (KDP) and Etsy shop operations.
The ideal candidate has hands-on experience with e-commerce operations, digital product listings, self-publishing, or online store management. This role involves supporting book publishing workflows, maintaining Etsy listings, coordinating advance reader copy (ARC) programs, managing email newsletters, and conducting competitor and keyword research.
Responsibilities
Etsy Shop Management
- Create, update, and maintain digital product listings on Etsy.
- Write and edit product titles, descriptions, tags, and other listing details.
- Upload digital product files and product images.
- Keep product listings, files, and shop records organized and accurate.
Amazon KDP Publishing
- Assist with formatting finished manuscripts and setting up book listings.
- Upload book interior and cover files to Amazon KDP.
- Enter book metadata, including titles, subtitles, keywords, and categories.
- Review book files using the KDP Previewer to check formatting and accuracy.
ARC Program Management
- Post ARC recruitment calls in relevant reader groups.
- Maintain spreadsheets tracking reader sign-ups, book distribution, and review status.
- Send review copies and schedule reminder emails to readers.
Newsletter & Email List Management
- Manage reader-club email lists associated with QR codes in published books.
- Deliver free bonus materials to new subscribers.
- Prepare book launch announcements and ARC invitations.
- Coordinate author group promotions and newsletter swaps with authors in similar niches.
- Draft all emails for the client's approval before sending.
Research & Administrative Support
- Conduct competitor, keyword, and product research.
- Organize research findings and information in spreadsheets.
- Maintain organized digital files and documents.
- Prepare simple weekly reports covering completed tasks, progress, and outstanding items.
Qualifications
- Hands-on experience with Amazon KDP, Etsy shop management, digital product publishing, or closely related e-commerce operations.Familiarity with digital product listings, book publishing workflows, and email list management.
- Experience creating and maintaining online product listings or managing book publishing workflows.
- Strong research and administrative skills.
- Excellent attention to detail and accuracy.
- Strong written and spoken English communication skills.
- Proficient in Google Sheets, Google Docs, and digital file organization.
- Ability to follow detailed SOPs and work independently.
- Strong organizational, research, and administrative skills.
- Experience with the following tools is a strong advantage: Canva, Amazon KDP, Etsy Seller Dashboard, Google Sheets and Google Docs, BookBeam and BookSignal, BookFunnel, MailerLite, Amazon Ads, HeyGen
What We’re Looking For
- Someone with hands-on experience in e-commerce, digital publishing, or online shop management.
- A detail-oriented individual who can organize listings, publishing files, spreadsheets, and reader records accurately.
- Someone who can manage research and administrative tasks independently.
- A reliable professional who can follow established procedures and prepare email drafts for client approval.
Compensation
Work Setup
Schedule
- Monday to Friday
- Full-Time or Part-Time (depending on client requirements)
- Night shift (US business hours)
Data Privacy Notice:
By submitting your application, you consent to the collection, processing, and storage of your personal information for recruitment purposes. Applicant information may be retained in our recruitment database for consideration in current and future opportunities for up to 6 months, unless deletion is requested.
Your information will only be accessed by authorized recruitment personnel and may be shared with clients for endorsement purposes related to job applications.
