Destination Group

E- Commerce Manager

Destination Group  •  Bangkok, TH (Onsite)  •  2 months ago
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Job Description

Job Title: E-commerce Manager

Location: Bangkok

Job Type: Full-time

We are seeking an experienced E-commerce Manager to join our team. The successful candidate will be responsible for the development and implementation of our e-commerce strategy to increase sales, customer satisfaction, and brand loyalty. As the E-commerce Manager, you will manage our online store, online marketplaces, and e-commerce platforms, ensuring they are effectively optimized, maintained and updated with new products, promotions and marketing campaigns.

Responsibilities:

  • Develop and implement e-commerce strategy to drive sales growth, customer engagement and improve user experience across our online channels.
  • Develop and manage e-commerce budget, analyze ROI and report on key performance metrics
  • Manage day-to-day operations of the online store, online marketplaces and e-commerce platforms, including catalog management, order processing, payment processing, shipping, and fulfillment.
  • Work with the Marketing team to develop and implement online marketing campaigns, including email, social media, PPC, and display advertising.
  • Monitor and optimize website content and user experience to improve site speed, navigation, and conversion rates.
  • Conduct market research to identify emerging trends and competitor activities, and make recommendations on new product lines, pricing strategies, and promotional offers.
  • Collaborate with the customer service team to ensure exceptional customer experience and timely resolution of issues and complaints.
  • Stay up-to-date with industry trends, advancements in e-commerce technology, and regulations to ensure compliance with legal requirements and industry standards.

Requirements:

  • Bachelor's degree in Marketing, Business Administration or related field.
  • 3-5 years of experience in e-commerce management, preferably in a retail or consumer goods industry.
  • Proficient in e-commerce platforms such as Shopify, WooCommerce, Magento or equivalent.
  • Strong understanding of online marketing channels and tactics such as SEO, SEM, Social media, and Email marketing.
  • Excellent analytical skills and data-driven decision-making ability.
  • Excellent written and verbal communication skills.
  • Ability to multitask and work in a fast-paced environment.
  • Experience in managing a team is preferred.
Destination Group

About Destination Group

Ever wonder what it’s like to be part of the Destination Team? Well here’s a little taste…We work hard to create an environment that appeals to the very best people in the industry. We strive for a culture of FUN, exceptional service, and industry leading innovation. We celebrate diversity, promote well being, and support the needs of a global career. Our fast-paced environment welcomes challenges and our problem solvers come out on the other side as STARS.

Destination Kids Foundation, founded in 2017, with the mission of providing access to education, health, and safety support for all vulnerable children. 100% of all donations are spent on our projects in Thailand, supporting over 2,000 children every year. Destination Kids foundation is embracing international child protection standards and is fully committed to enrich the development and well being of every child.

Currently we help children such as orphans, disabled or children suffering from critical illnesses, abused children, homeless/abandoned children or children victims of illegal child labor/human trafficking.

Our HUNGER for more has created a diverse portfolio of FUN Iconic American brands like Hooters, Hard Rock Café, and Big Boy. To locally founded brands like The Drunken Leprechaun, Wow Cow, Wing It!, Boom Boom Burger, Power Bowl, Scoozi Pizza, and many many more.

Our STAY is renowned for innovative designs and for setting the standard in world-class resort and business hotels, providing outstanding holiday experiences that are second-to-none. We are proud to have created some of Thailand’s most on-trend resorts and for having reignited the excitement of destination holidays.

Our PASSION for people and FUN has led to top talent who are dedicated to making things GREAT!

Have an appetite for FUN and innovation? Always hungry for more? Want to be a part of something great?

We create the great place to be

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Bangkok, TH
Year Founded
Unknown
Website
destination-group.com
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