Job Description

Job Title: E-Commerce Manager

Contractor Fee: $2,000 - $2,500/month

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We are hiring an experienced E-commerce Manager to lead the daily operations and strategic optimization of one of our clients Shopify stores. This role is ideal for someone with a strong analytical mindset and a deep understanding of e-commerce performance metrics. You will be responsible for optimizing site experience, improving KPIs like conversion rate and customer lifetime value, and collaborating with cross-functional teams to drive online revenue growth.

Key Responsibilities:

• Oversee daily operations of a high-performing Shopify storefront

• Manage product catalog accuracydescriptions, visuals, pricing, and inventory

• Implement site merchandising strategies to increase sales and AOV

• Collaborate with marketing teams on campaigns, promotions, and cross-channel integrations

• Analyze performance data using tools like Google Analytics and TripleWhale to identify improvement opportunities

• Troubleshoot technical issues and implement new site features and enhancements

• Lead A/B testing and experimentation for UX and conversion rate optimization

• Manage e-commerce budgets and ensure initiatives align with ROI and profitability goals

Software/Platforms/Tools:

• Shopify (theme customization, Liquid code, app integrations)

• Google Analytics

• TripleWhale

• Google Sheets

• MS Excel

• Slack

• Zoom

• Project Management tools (e.g., Monday.com)

Qualifications:

• At least 3-5 years of freelancing experience

• 5+ years of experience managing Shopify e-commerce stores

• Strong proficiency in Shopify customization and third-party integrations

• Proven ability to use performance metrics to guide decision-making

• Experience in conversion rate optimization, A/B testing, and customer experience improvements

• Excellent project management, communication, and documentation skills

• Familiarity with e-commerce best practices, trends, and tools

Shift Schedule:

• Monday to Friday, 9am-5pm US EST