WHAT YOU WILL DO

As an E-Commerce Executive at Perfetti Van Melle Export Middle East & Africa DMCC, you will play a pivotal role in strengthening and expanding the digital sales presence within priority markets. Your primary focus will be to manage and grow strategic e-retail accounts while aligning efforts with the broader ecommerce strategy to achieve and exceed sales targets.

Operating Environment: This role requires dynamic collaboration with both internal teams—including E-commerce, Marketing, and Country Management—and external partners such as distributors and retail customers, across diverse regional markets.

Key Responsibilities:

1. Drive the achievement of budgeted and planned sales targets through proactive account management and sales strategy execution.
2. Develop and manage comprehensive annual budget plans to support business growth and resource allocation.
3. Lead quarterly assortment reviews collaboratively with e-retailers to optimize product offerings and align with market demand.
4. Coordinate monthly rolling forecasts with country managers and distributors to maintain robust sales pipelines and inventory management.
5. Create tailored customer business plans incorporating joint planning KPIs, fostering strategic partnerships and ensuring mutual success.
6. Ensure high SKU availability and maintain service levels, targeting above 85% to maximize customer satisfaction and sales potential.
7. Identify and capitalize on emerging eCommerce opportunities to expand market presence and drive incremental growth.
8. Implement and enhance customer digital journey experiences to improve engagement, conversion rates, and brand loyalty.
9. Continuously analyze market trends, competitor activities, and consumer behavior to refine ecommerce strategies.
10. Act as a key liaison between headquarters, country teams, and external partners to ensure alignment, timely communication, and effective execution of ecommerce initiatives.

This role offers a challenging and rewarding environment where your expertise will directly influence the growth and success of Perfetti Van Melle’s ecommerce operations across multiple regions.

OUR PERFECT CANDIDATE

We are looking for a candidate who is passionate, strategic, and results-oriented, with the ability to thrive in a fast-paced, multicultural environment.

Key Attributes and Qualifications:

• Educational Background: Bachelor’s degree in Business, Marketing, E-commerce, or related fields.
• Professional Experience: At least 3 years of proven experience managing ecommerce accounts or similar roles within FMCG or retail sectors.
• Strategic Mindset: Ability to develop and execute detailed sales plans, with strong forecasting skills and budget management experience.
• Stakeholder Management: Excellent communication and interpersonal skills to manage cross-functional teams and external partners effectively across various markets.
• Analytical Skills: Proficient in analyzing sales data, market trends, and consumer behavior to identify growth opportunities and optimize performance.
• Technical Proficiency: Familiarity with ecommerce platforms, digital marketing tools, and CRM systems, with the agility to adapt to new technologies.
• Customer Focus: Strong orientation towards building and maintaining mutually beneficial partnerships, always striving for superior customer experience and satisfaction.
• Language Skills: Proficiency in English is required; additional languages relevant to the region will be an advantage.
• Personal Traits: Self-motivated, adaptable, collaborative, and detail-oriented, with a passion for continuous learning and innovation.
• Inclusivity: Embraces and promotes diversity within teams and interactions, fostering an open and inclusive work culture.

Our perfect candidate brings not only skills and experience but also a proactive attitude toward achieving goals and driving business success in the evolving e-commerce landscape.

WE OFFER

At Perfetti Van Melle Export Middle East & Africa DMCC, we are committed to creating a work environment that nurtures talent, supports personal growth, and celebrates success.

What We Offer:

• Competitive compensation package commensurate with experience and performance.
• Comprehensive benefits including health insurance, wellness programs, and employee assistance resources to support your well-being.
• Opportunities for professional development through training programs, workshops, and career advancement initiatives within an international business group.
• A dynamic and inclusive workplace culture that values diversity, collaboration, and innovation.
• Flexible working arrangements and supportive team environment that respect work-life balance.
• Direct impact on the company’s e-commerce growth strategy with exposure to regional markets and key stakeholders.
• Engagement in cutting-edge ecommerce technologies and strategies that enhance your expertise and career trajectory.
• Recognition programs to celebrate your contributions and achievements.
• A chance to be part of an established global brand known for quality, creativity, and consumer satisfaction.

Joining our team means becoming part of a forward-thinking company where your skills and ideas are valued, and your professional journey is supported every step of the way.