Job Description

Job Title

E-commerce & D2C Manager

Job Description

About Us

Philips Personalhealth consumer products including: electric toothbrushes, electric water flossers, electric shavers, hair dryers, beauty devices, etc.

About this role

Lead responsible for development / implementation of the eCommerce sales strategy for Philips, development and optimization of sales via digital channels.

Job Responsibility

• Establish clear short- and long-term e-commerce strategy and management of the Philips Shop, together with external and internal stakeholders

Optimize the daily sales (DTC) and realize the budgets, planning and targets

• Responsible for achieving budgeted sales volumes, prices and profit margin and accountable for managing the sales orders.
• Drive selling-out, ensure profitability and growth of the e-commerce channel by continuously optimizing the e-fundamentals, including e-Distribution, e-Shelving, e-Merchandizing and e-Pricing.
• Systematically analyzing and reporting of sales results, expectations, market, competition and trends to make proposals for improvement.

Monitor the customer experience and purchase path to improve purchases rate and provide data expertise to deploy & adapt the strategy.

• Oversees the proper procedures for handling and sale of ecommerce merchandise.

Audit online sales channels to ensure policies, procedures and standards are met. Inspects product to ensure the quality is line with pricing practice.

• Responsible for inventory control and loss prevention management. Ensure that all loss prevention matters are reported, investigated and corrected in a timely manner when related to ecommerce.

Required Qualifications

• Education: Bachelor's Degree
• Work Experience: At least 10 years' experience with E-tailer, DTC and E-distributor
• Proven track record of driving e-commerce sales performance and achieving
• Ability to Lead EC Joint business plans
• Campaign planning and performance tracking
• Familiar with online paid media(onsite & offsite), AMS
• Analysis data and initiate new business opportunity
• Problem Solving with lean team

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.