Job Description

HIRING POSITION E-COMMERCE BUSINESS MANAGER

WORKING CONDITION: ON-SITE

LOCATION: BANGKOK

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Our client operates in the pharmaceutical industry, covering the stages of production, sales, marketing, and distribution. Their main focus is on promoting access to high-quality pharmaceutical products and supplies. They offer a wide range of products, including domestically produced and imported medicines and medical supplies, as well as dietary supplements and cosmeceuticals.

Responsibilities :

• Lead and manage the E-Commerce team, providing guidance, support, and mentorship to achieve department goals and targets.
• Develop and execute comprehensive E-Commerce strategies to increase online sales, conversion rates, and customer retention.
• Monitor E-Commerce performance metrics, analyzing data, and generating insights to optimize user experience and improve overall sales performance.
• Collaborate with cross-functional teams, including Marketing, Product, and Customer Service, to ensure a seamless and integrated E-Commerce experience for customers.
• Oversee the management and maintenance of the E-Commerce platforms, ensuring it is up-to-date, user-friendly, and aligned with the brands image and standards.
• Identify and implement improvements to the online shopping experience, from product discovery to checkout, to enhance customer satisfaction and reduce cart abandonment rates.
• Stay updated with industry trends, best practices, and emerging technologies in the E-Commerce platform, making strategic recommendations to enhance the company's online presence.
• Manage relationships with external parties, for example E-Commerce platform, and service providers to ensure smooth operations and maximize E-Commerce potential.
• Conduct regular market and competitive analysis to identify growth opportunities and potential risks in the E-Commerce landscape.
• Collaborate with the marketing team to plan and execute digital marketing campaigns that align with E-Commerce objectives and drive revenue growth.
• Develop and manage the E-Commerce budget, allocating resources efficiently to achieve business objectives

Qualifications

• Bachelor's degree or higher in Marketing, Business, or a related field.
• Proven work experience in an E-Commerce field, demonstrating successful E-Commerce business growth.
• Strong understanding of E-Commerce platforms, technologies, and industry best practices.
• Solid analytical skills, with the ability to interpret data, generate insights, and make data-driven decisions.
• Experience in team management with the ability to motivate and guide the team to achieve goals.
• Proficient in website analytics tools and E-Commerce performance tracking.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented and organized, capable of managing multiple projects and deadlines simultaneously.
• Experience in retail or consumer goods industry will be beneficial.