ASM Global

E-Commerce Associate

ASM Global  •  Colorado (Hybrid)  •  5 months ago
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Job Description

This role will be posted till 10/1/25 or filled

FT at $20.60

About the Role:
We’re looking for a highly organized and motivated E-Commerce professional to join our team and help deliver a top-tier digital retail experience. This hybrid role combines day-to-day operations, customer service, merchandising, marketing execution, and fulfillment support. You’ll collaborate with cross-functional teams to manage products, support promotions, and improve the customer journey across our digital platforms. If you're detail-oriented, data-driven, and passionate about e-commerce with 2-3 years' experience, this role is a great fit for you.

Key Responsibilities:

  • Maintain and update product listings, including descriptions, pricing, images, and categorization across ecommerce platforms
  • Monitor inventory levels and coordinate with warehouse and retail teams to restock or remove products as needed
  • Support marketing and promotional campaign execution through content updates, product features, and email support
  • Ensure online content aligns with brand standards, seasonal priorities, and a seamless customer experience
  • Process web orders accurately and efficiently, including picking, packing, shipping, and handling returns/exchanges
  • Communicate with customers to resolve inquiries and issues via email and customer service platforms
  • Track and report on product performance, sales trends, and customer behavior to support data-driven decisions
  • Identify and escalate website issues affecting the user experience, including bugs and content inaccuracies
  • Coordinate product photography and content accuracy to support successful product launches
  • Collaborate cross-functionally with merchandising, marketing, and fulfillment teams to align digital and in-store strategies
  • Participate in regular inventory counts and contribute to warehouse organization and accuracy
  • •Contribute to process improvements that enhance efficiency, accuracy, and the overall customer journey
  • 2–3 years of experience in retail warehouse or e-commerce operations
  • Familiarity with platforms like Shopify, Retail Pro, Retail Cloud, or other CMS/OMS systems
  • Strong attention to detail with the ability to prioritize and juggle multiple projects
  • Excellent communication skills, both verbal and written
  • Analytical mindset with comfort using Excel and reporting tools
  • Comfortable working in a fast-paced, collaborative team environment
  • Passion for e-commerce, digital trends, and improving the customer experience
  • High level of professionalism, integrity, and initiative
  • Ability to lift up to 70 lbs and stand for extended periods, must be able to bend, kneel, crawl, lift boxes above your head.
  • Valid Colorado driver’s license
  • Bachelor’s degree or equivalent experience preferred
  • May require you to be at DSGP, Ball Arena or warehouse.
  • May require evenings, weekends or holidays.

This position will be open until October 1st or until filled.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

ASM Global

About ASM Global

ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.

We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.

Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.

As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Los Angeles, California
Year Founded
2019
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