Job Description

• Overall management of online channels (Shopee and Lazada) including customer communications

• Answer inquiries and provide excellent customer service through chat software and emails.

• Use on-page and off-page marketing tools to boost online store sales.

• Come up with content like descriptions and photos for the posts.

• Strategize and implement marketing campaigns and activities to boost and generate sales

• Contact and negotiate with clients to address inquiries and store improvement

• Contribute to team effort by accomplishing related results as needed.

Qualifications:

• Candidate must possess at least Bachelor's/College degree in Business Studies/Administration/Management, Commerce, Mass Communications, or equivalent.

• Must have experience in handling online store operations (both Lazada and Shopee)

• Excellent communication skills and customer service skills

• We also consider undergraduates who have previous related experience.

• Business-minded and good at creating selling strategies.

• Able to handle customers well.

Benefits:

1. Excellent company culture
2. Free accommodation & Devices program
3. High incentive program
4. Stock Option Program
5. Work with local & international brands

Company Intro:Klaiya is a advertising agency specialize in brand & performance marketing, , E-Commerce Services & Influencer Marketing . We are the center of excellence that helps businesses establish and develop their online presence & brand awareness. With a pool of Marketing Gurus, E-Commerce Experts and Out-of-the-box creatives, we are certainly one of the leading digital marketing solution providers in the Philippines.
Brand We've worked with:Nestlé | Unilever | URC | Monde Nissin | Del Monte Mega Prime Food | Xiao Mi | Infinix | Unilab | Lock&Lock