Job Description

GET TO KNOW US

At Brown Thomas, we are committed to providing unparalleled customer service and offering the latest innovative products to enhance our customers' lives. We take pride in curating an exceptional shopping experience, where quality and sophistication meet convenience.

KNOW THE ROLE

Dyson in Brown Thomas Galway are looking for a Hair Stylist to join their team on a full time contract.

We are seeking a dedicated Dyson Representative to join our electrical department team. As a Dyson Representative, you will be the go-to expert for all Dyson hair care queries, providing personalized assistance and guidance to our valued customers. Your responsibilities will include:

• Educating customers on Dyson hair care products, including features, benefits, and usage techniques.
• Demonstrating Dyson hair care devices to showcase their effectiveness and versatility.
• Assisting customers in selecting the right Dyson product to meet their individual needs and preferences.
• Providing after-sales support, including troubleshooting, and addressing any concerns or inquiries regarding Dyson products.
• Maintaining a thorough understanding of Dyson's latest innovations and technologies to effectively communicate their value to customers.
• Collaborating with the electrical department team to ensure a seamless customer experience and assist with departmental tasks as needed.

KNOW WHAT WE’RE LOOKING FOR

• Previous experience in a customer-facing role, preferably in retail or sales.
• Strong knowledge and enthusiasm for Dyson products, particularly in the realm of hair care.
• Excellent communication and interpersonal skills, with the ability to engage and connect with customers effectively.
• Demonstrated ability to work independently as well as part of a team, with a proactive and adaptable approach to tasks.
• A passion for delivering exceptional customer service and exceeding customer expectations.
• Flexibility to assist in various tasks within the electrical department as required.
• Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of our customers and the business.

If you are passionate about innovative technology, thrive in a fast-paced retail environment, and are committed to providing outstanding service, we invite you to apply for the position of Dyson Representative and be a part of our dynamic team.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.