Job Description

Job Summary

The Senior Technical Lead in CRM / D365 CE OOTB, Configuration, Cust will be responsible for overseeing and leading technical teams to deliver high-quality CRM / D365 CE solutions. The main objective is to ensure the successful implementation, customization, and configuration of CRM / D365 CE OutoftheBox functionalities to meet the specific needs of the organization.

Key Responsibilities

1. Lead and manage technical teams in the design, development, and implementation of crm / d365 ce solutions.
2. Define and implement best practices for crm / d365 ce outofthebox configurations and customizations.
3. Collaborate with stakeholders to gather requirements and provide technical expertise in crm / d365 ce solution design.
4. Perform system analysis, troubleshooting, and debugging to ensure smooth operation of crm / d365 ce systems.
5. Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities.
6. Stay updated on the latest crm / d365 ce trends, updates, and features to propose innovative solutions.

Skill Requirements

1. Strong proficiency in crm / d365 ce outofthebox functionalities, configurations, and customizations.
2. Extensive experience in leading technical teams and managing crm / d365 ce implementation projects.
3. In-depth knowledge of crm / d365 ce architecture, data models, and integration capabilities.
4. Excellent problem-solving skills and ability to analyze complex crm / d365 ce issues.
5. Strong communication skills to effectively collaborate with cross functional teams and stakeholders.
6. Ability to prioritize tasks, meet deadlines, and deliver high-quality crm / d365 ce solutions.

Other Requirements

1.Microsoft Certified1.Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.