Work Life Group

Dynamics 365 CRM & Integration Specialist

Work Life Group  •  Amsterdam, NL (Onsite)  •  1 month ago
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Job Description

Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basis?

We are looking for experienced professionals to support enhancement and optimization of an existing CRM ecosystem built on Microsoft Dynamics 365 with mobile capabilities via Mobile CRM. The role focuses on data modeling, integration development, and platform optimization rather than greenfield implementation.

Key Responsibilities

1. CRM & Platform Enhancement

  • Analyze existing CRM setup and identify gaps in workflows

  • Improve end-to-end business process flows

  • Eliminate manual workarounds through automation

  • Optimize system performance and usability

2. Data Modeling & Quality

  • Design and enhance data models in Dataverse

  • Implement validation rules and data governance practices

  • Improve data accuracy, consistency, and usability

3. Integration Development

  • Design and implement integrations with:

  • SAP (commercial/deal data)

  • Microsoft Outlook (calendar & scheduling)

  • Ensure reliable data synchronization and error handling

  • Work on APIs and integration patterns

4. Feature Development

  • Work on backlog items and new feature requests

  • Deliver enhancements in iterative cycles

5. Technical Design

  • Provide scalable and maintainable solution design

  • Collaborate on architecture and best practices

Required Skills & Experience

  • Strong experience in Microsoft Dynamics 365 / Dataverse

  • Hands-on experience with Resco Mobile CRM

  • Solid understanding of CRM data modeling

  • Experience in API integrations and system integration design

  • Good knowledge of workflow automation and business rules

Preferences (Nice-to-have)

  • Experience integrating Dynamics 365 with SAP

  • Familiarity with Outlook / calendar integrations

  • Experience working in enterprise CRM environments

Work Life Group

About Work Life Group

WLG is here to challenge. To reshape. To change the game.

Our purpose? To facilitate a match made in heaven in the IT industry. Because, with us, you’re more than a number on a spreadsheet.

You’re one of us.

And you’re on a quest to better your experience in the workplace.

For employers, our team of ex-IT specialists and HR professionals can sniff out talent from across the ocean. Combine a bloodline full of talent with drive to strengthen and grow as employees, and we’ll find you the ideal

candidate that’ll last.

For IT specialists who are ready for their next adventure; searching for opportunities, we’re here to make it happen. We use state-of-the-art technology to take away any confusion and show you exactly who you are as a specialist. The more you understand yourself, the more we can pinpoint an IT role that fulfills, stretches and challenges, and allows substantial growth.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Warsaw, PL
Year Founded
2012
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