Job Description
About the company:
Our client is a technology company delivering innovative software and IT solutions. Focused on quality, agility, and modern engineering practices, the company empowers businesses through scalable digital solutions and a strong commitment to technical excellence.
Responsibilities:
- 3rd Line Escalation Support: Troubleshoot and resolve complex technical issues escalated from L1/L2 teams, work with functional consultants and infrastructure teams to close critical issues.
- Scoping of Development CRs: Engage with clients to gather development-related business needs, assess feasibility, technical dependencies, and risks, Break down requirements into technical design documents, collaborate with the functional team for complete scope definition.
- Estimation and DevOps Preparation: Provide detailed estimates for development CRs, Document scope, risks, and dependencies, create and manage DevOps work items through the delivery lifecycle.
- Delivery of Development CRs: Execute full lifecycle: development, testing, (Incl. automated), documentation, and deployments across environments, work closely with QA and functional teams to validate the delivery, ensure timely and quality ticket closure
- Best Practice Technical Reviews: Audit environments and code to ensure alignment with Microsoft best practices, recommend performance optimizations and refactoring where applicable.
Qualifications:
- Experience with full CR lifecycle in BC DevOps context.
- Ability to work closely with functional and client teams to convert user needs into technical deliverables.
- Strong estimation and documentation skills for client-facing outputs
- 3-5 Years previous experience.
If you are interested, please send your CV to jobs@mindplus.global or apply below.
