Job Description

The purpose of this lead role is to manage the Facilities & Employee Experience at the FBS India office in Coimbatore location.

Facilities Management:

• Manage end-to-end facilities operations for the Coimbatore FBS India office.
• Manage the outsourced IFM partner and monitor performance against agreed SLA and KPI.
• Oversee technical services, soft services, small project works, and compliance management.
• Coordinate with the landlord for common area facilities management.
• Validate utility consumption such as water and EB/DG usage, verify bills, and ensure timely payment.
• Coordinate with Ford Safety to implement Ford’s Safety Operating System.
• Manage all Defect Liability Period claims for the newly established office.
• Establish Annual Maintenance Contracts for Ford-owned technical assets after completion of DLP.
• Oversee day-to-day office facilities operations.
• Ensure upkeep of greenery and indoor plants.
• Coordinate with Finance and Purchasing for procurement-related activities.
• Track and manage facilities OPEX and CAPEX budgets for the Coimbatore office.

Employee Experience:

• Coordinate with the business team to ensure a good workplace and employee experience related to facilities management.
• Implement relevant GTBC best practices in the Coimbatore office.
• Monitor indoor air quality.
• Ensure incoming water and drinking water quality meet Ford and IS standards.
• Maintain required hygiene standards.
• Ensure help desk complaints are tracked and closed within the agreed timelines.

Statutory and Ford Internal Compliance:

• Conduct monthly safety and management walks and ensure timely closure of observations.
• Work with the landlord to ensure safe assembly zones are maintained as per Ford safety requirements.
• Ensure compliance with all applicable statutory requirements.
• Ensure timely renewal of fire and lift licenses by the landlord.
• Coordinate with Ford Security and landlord teams to conduct mock drills and ensure compliance.
• Prepare sub-ledgers and obtain timely approvals.
• Support Facilities Business Continuity Planning as per business needs.

Batchelor of Engineering