Novotel & Ibis Rotorua Lakeside
Novotel & Ibis Rotorua Lakeside is looking for a practical, reliable and hands-on Duty Technician to join our Engineering and Maintenance team. This is a great opportunity for someone who enjoys variety, working with their hands and helping keep both busy hotels operating at its best.
About Us
Novotel & Ibis Rotorua Lakeside offer the perfect balance of business and leisure, welcoming guests from around New Zealand and around the world. Our team is passionate about creating memorable experiences through genuine hospitality, teamwork, and heartfelt service.
If you're ready to take the next step in your hospitality career and lead a team that loves what they do, we'd love to hear from you.
Apply today and become part of our Heartist® family.
About the Role
As a Duty Technician, you will support the Engineering team with the day-to-day maintenance and upkeep of the hotels, guest rooms and facilities.
Your responsibilities will include:
Assisting with general maintenance and repairs throughout the hotels
Painting and touch-up work in guest rooms and public areas
Basic carpentry, plumbing and general handyman tasks
Assisting with preventative maintenance programmes
Responding to maintenance requests from hotel departments
Helping maintain resort grounds, facilities and equipment
Supporting the team with room maintenance and refurbishment projects
Ensuring work areas are kept clean, safe and organised
Providing friendly and professional service to guests and colleagues when completing maintenance work
Assisting with other Engineering duties as required
About You
We are looking for someone who is:
Practical, reliable and hardworking
Comfortable using basic tools and equipment
Confident completing general maintenance and painting tasks
Able to work independently but also as part of a team
A good problem solver with a positive attitude
Organised and able to prioritise work
Comfortable working around guests and in a busy hotel environment
Physically capable of undertaking the requirements of the role
Available to work across a 7-day operation, including weekends and public holidays as required
Previous hotel, building, maintenance or trades experience would be an advantage, but we are willing to train the right person.
Why Join Us?
At Accor, you'll become part of a global hospitality family with opportunities to learn, grow, and build your career.
As a Heartist®, you'll enjoy:
If you enjoy making a difference through the little details and love creating memorable experiences for guests, we'd love to hear from you.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know

We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.